Large Loss Project Manager - Centerville, UT

Paul Davis•Centerville, UT

About The Position

At Paul Davis, we believe in making a difference for our customers when it matters most. If you’re a proactive, detail-oriented leader who thrives in a fast-paced environment and takes pride in restoring what matters, we’d love to have you on our team. About Us Paul Davis Restoration is part of a national franchise organization that provides services to repair and clean up damage to residential, institutional, and commercial structures from fire, water, storm, mold, or other disasters. Founded in 1966, Paul Davis is an expansive network of more than 300 independently owned and operated franchises. We are on a mission to provide opportunities for great people to deliver best in class results! We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service, dynamic decision-making, and leadership, we have the tools to continue our rapid growth. Our team puts emphasis on being difference makers by living our vision, mission and values to be more than just a service provider! The Paul Davis heritage is based around a can-do attitude, innovation, and outstanding customer service. What Does a Large Loss Project Manager Do? At Paul Davis Restoration, we help homeowners and businesses rebuild after disaster strikes. As a Large Loss Project Manager, you’ll play a vital leadership role in overseeing the reconstruction and renovation of residential and commercial properties affected by fire, flood, storm, or other catastrophic events. In this position, you will manage every phase of the restoration process—from initial intake and estimating through project completion—ensuring each job is delivered on time, within budget, and to Paul Davis’ high standards of quality and customer care. You’ll collaborate closely with property owners, insurance representatives, subcontractors, project coordinators, and field technicians to drive results and maintain clear, proactive communication throughout each project.

Requirements

Minimum 7+ years of experience in residential and/or commercial construction, restoration, or project management.
Valid driver’s license and a clean driving record required.
Proven ability to manage multiple large-scale projects, priorities, and deadlines in a fast-paced environment.
Exceptional critical thinking, problem-solving, and decision-making abilities.
Excellent verbal, written, and interpersonal communication skills with a strong customer service orientation.
Highly organized and detail-driven, with strong time management and follow-through.
Demonstrated ability to lead, collaborate, and build positive relationships with cross-functional teams, clients, and trade partners.
Positive, proactive, and professional attitude with a commitment to continuous improvement and high performance.
Ability to lift and carry 5–40 lbs. frequently and up to 100 lbs. occasionally.
Capable of standing, walking, climbing, balancing, kneeling, pushing, pulling, lifting, stooping, and reaching for extended periods (8+ hours per day).
Ability to work in confined spaces and adapt to various physical environments.
Comfortable working in outdoor conditions with exposure to weather extremes, including heat, cold, rain, or snow.
Tolerance for varying noise levels, ranging from moderate to loud, depending on the job site and equipment.
Ability to remain stationary (standing or sitting) for prolonged periods, as well as move frequently between work sites.
Frequent repetitive motions involving wrists, hands, and fingers while using tools or equipment.
Skilled in operating machinery, power tools, vehicles, or heavy equipment safely and effectively.
Willingness to participate in after-hours or on-call work, including emergency response when needed.

Nice To Haves

Bachelor’s degree in Construction Management, Business Administration, or a related field preferred; equivalent industry experience accepted.

Responsibilities

Represent the Paul Davis core values by demonstrating professionalism, integrity, and respect in every customer and team interaction.
Deliver exceptional customer service and ensure a positive experience for property owners, insurance partners, and stakeholders throughout the project lifecycle.
Ensure full compliance with Paul Davis policies, procedures, safety standards, and all applicable local, state, and federal regulations.
Maintain clear, proactive communication with Foremen, In-House Tradesmen, Estimators, and Project Coordinators to align schedules, progress, and deliverables.
Partner closely with a Project Coordinator to ensure all project documentation, contracts, and compliance forms are accurate and completed on time.
Collaborate with insurance representatives and property owners to provide updates, manage expectations, and ensure timely resolution of all restoration-related matters.
Review, approve, and oversee all project estimates and scopes of work for accuracy and efficiency.
Manage projects from $100,000 to $500,000, ensuring completion within budget, scope, and quality standards.
Achieve key operational metrics, including Sales, Gross Margin, Job Closings, and Net Promoter Score (NPS) goals.
Track and analyze performance metrics during bi-weekly goal-setting and review meetings to drive continuous improvement.
Confirm budgets, work orders, and resource allocations prior to project kickoff to ensure proper alignment and profitability.
Build and maintain strong partnerships with subcontractors, vendors, and industry partners to enhance performance and collaboration.
Foster positive interdepartmental communication to ensure alignment between field operations, estimating, and administrative teams.
Regularly assess work quality, accuracy, and compliance to uphold the Paul Davis standard of excellence.