Large Group Account Manager - Hybrid (Southern California)
About The Position
Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else. If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital. Our Newest Opportunity: We’re looking for a collaborative and detail-oriented Account Manager to join our Employee Benefits team. This role supports a portfolio of mid-market clients, helping to deliver an exceptional client experience through proactive service, strong plan execution, and meaningful partnership with the lead Benefit Consultant. If you’re organized, solutions-driven, and ready to grow your expertise in both traditional and emerging funding strategies, we want to hear from you.
Requirements
- Must be self-motivated and disciplined
- Possess excellent written and verbal communication skills
- Possess strong organizational skills
- Must be very detail-oriented
- Demonstrate leadership capabilities
- Ability to work with clients at a strategic level
- Ability to thrive in fast-paced environment
- 3+ years of experience in employee benefits account management or group insurance (brokerage or carrier experience preferred)
- Strong grasp of fully insured benefit plans and general employee benefits administration
- Interest in learning about self-funded and alternative funding strategies
- Excellent project management and organizational skills
- Professional and proactive communication style — both written and verbal
- Team player who thrives in a fast-paced, service-oriented environment
- Working knowledge of all Microsoft Office products especially excel and PowerPoint, required
- Life & Health License (or ability to obtain within first 90 days)
Nice To Haves
- Experience with database applications, a plus.
- Bachelor’s Degree, preferred
Responsibilities
- Manage the day-to-day service needs of a defined block of mid-market clients, typically fully insured and ranging from 100 to 1,000 lives
- Partner with the lead Benefit Consultant to support renewal preparation, carrier/vendor coordination, and ongoing strategy execution
- Serve as the main point of contact for client questions, service requests, and issue resolution throughout the year
- Coordinate internal team resources to execute tasks related to plan design changes, compliance deliverables, open enrollment, and employee communication
- Track timelines, deliverables, and open items to ensure client commitments are met with efficiency and follow-through
- Learn and grow your understanding of alternative funding models (e.g., self-funding, level-funding) to prepare for future opportunities in more complex account support
- Support data gathering, benchmarking, reporting, and project management activities in partnership with internal analysts and engagement specialists
- Build trust-based client relationships through responsiveness, accuracy, and attention to detail
Benefits
- eligible employees health, wellbeing, retirement, and other financial benefits
- paid time off
- overtime pay for non-exempt employees
- robust learning and development programs
- reimbursement of job-related expenses per the company policy
- employee perks and discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
1,001-5,000 employees
