Large Format Print Operator and Show Site Lead

Heritage Exposition Services • Phoenix, AZ

7d • Onsite

About The Position

The Large Format Print Operator – Show Site Graphics Lead is responsible for the hands-on production, finishing, and preparation of large-format graphics for trade shows, corporate events, and internal needs across Heritage’s branches. This position focuses on operating printing and finishing equipment, maintaining production quality, and ensuring graphics are produced accurately and efficiently to meet event timelines. In addition to shop-based production responsibilities, this role serves as the Show Site Graphics Lead as needed—overseeing on-site graphics installation, coordinating with foremen and project teams, and troubleshooting graphic-related issues during move-in, show days, and dismantle to ensure brand consistency and execution success. This is a production and installation leadership role, not a graphic design position.

Requirements

• High school diploma or equivalent
• 0–3 years of experience in large-format print production and finishing (substrate application, laminating, trimming, taping, weeding, mounting)
• Familiarity with roll-to-roll and flatbed printer operation
• Proficiency in: RIP software (preferred) Adobe Creative Cloud (Photoshop, Illustrator – basic/pre-flight use only) Microsoft Office (Excel, Word, Outlook) Google Docs and Sheets
• Ability to read and interpret schematics, layouts, and scaled drawings
• Strong attention to detail and ability to multitask under tight deadlines
• Strong communication and collaboration skills
• Valid driver’s license and willingness to travel for show support

Nice To Haves

• Experience in trade show, event services, signage, or exhibit environments
• Prior on-site installation or lead experience
• Familiarity with print production workflows across multiple substrates

Responsibilities

• Operate and maintain large-format roll-to-roll and flatbed printers (e.g., HP, Roland, Vutek), RIP software, and finishing equipment
• Trim, laminate, mount, and package graphic materials for shipping while maintaining production accuracy and quality standards
• Prepare digitally printed rolls and apply graphics to panels, substrates, and structures
• Perform quality control checks at key stages of the production process to ensure final output meets project specifications
• Follow approved graphic proofs, schematics, and layouts for fabrication and application
• Execute basic file prep and pre-flight review prior to production (not creative design)
• Maintain accurate documentation, labeling, and manifesting of graphic panels and packages
• Coordinate with internal teams (Pre-Press, Project Management, Fabrication, Warehouse) to align print requirements and timelines
• Track materials, report shortages, and communicate reorders to Purchasing
• Maintain production equipment and work areas in a safe, organized condition
• Serve as Show Site Graphics Lead, including:
• Installing and applying graphics during move-in and throughout the event
• Coordinating with the production manager, project managers, and foremen on-site
• Leading on-site graphics deployment and sequencing
• Managing graphic-related issues on-site and escalating when required
• Reviewing show books, floorplans, schematics, and proofs prior to site arrival
• Ensuring branding consistency, installation quality, and adherence to show standards
• Cross-train in other areas of the Creative Production and Graphics departments
• Train and mentor team members on equipment use, production standards, and installation best practices
• Support warehouse, logistics, and load-out activities as needed
• Participate in team meetings and contribute to process and efficiency improvements

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401(k)) with employer match when applicable
• Employee Stock Ownership Plan (ESOP) – eligible employees participate in the company’s long-term growth and success
• Paid Time Off (Vacation, Sick & Paid Holidays)
• Training & Professional Development
• Career growth opportunities within a nationwide, employee-owned organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED