Landscape Yard Service Professional

Ewing Outdoor Supply•Hockley, TX

1d•$18 - $21•Onsite

About The Position

Ewing Outdoor Supply looking for a Landscape Materials Yard Customer Service Professional to provide excellent customer service at our Hockley Tx Supercenter You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation. The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience. You will be provided all the training you need to be successful, so we are looking for a committed teammate with interest in growth opportunities, can hustle and be a great team fit. Yard Manager George Cervantes and his team are proud and excited to bring the 101 year history and great family owned culture of Ewing Outdoor Supply to this market and we need a high level customer service professional to help us do that. Interested parties apply below and let us see if you are a fit on our team and in our family.

Requirements

Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations
You must have the ability to lift 50-70 lbs. and perform in a seasonal high heat situation.
The ability to learn the POS (point of sale) system is a must, as well as the ability to identify products and extend a top level customer experience.

Nice To Haves

Heavy equipment/loader experience
Bilingual (English/Spanish)
Bilingual (English & Spanish)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of landscape materials yard inventory stocking procedures
Attention to detail and familiarity with industrial equipment
Excellent physical condition and coordination

Responsibilities

Go the extra mile to engage customers (including assistance in the materials yard)
Greet and direct customers
Assist customer in the yard with orders and identification
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Cross-sell products
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Ask for feedback on provided services and resolve clients’ complaints
Inform customers about new products and services
Loading Materials in customer vehicles with efficiency and extreme care
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities

Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long Term Disability
Training & Development
Wellness Resources
Profit Sharing
Career Development- To invest in your personal and professional growth, we offer a variety of training resources.
Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!
Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!
Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!