Landscape Account Manager

Akehurst Landscape Service Inc-posted 4 months ago
$60,000 - $90,000/Yr
Full-time • Mid Level
Glen Burnie, MD
101-250 employees
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Akehurst Landscape Service, Inc. is a family-owned commercial landscape construction and management company headquartered in Maryland. Our mission is to provide opportunities for our people, take excellent care of our customers while being great stewards of our community and environment.

  • Develop and maintain a long-term relationship with clients.
  • Perform site walkthroughs with customers to ensure quality and that service expectations are met.
  • Facilitate and resolve any client concerns to ensure customer satisfaction and the renewal of the project for upcoming seasons.
  • Create site enhancement ideas with pricing for clients.
  • Develop accurate estimates for new and existing clients while maintaining acceptable gross margins.
  • Generate referrals from existing clients and pass them on to the Business Developer.
  • Assist in overall leadership of the branch as a role model and coach.
  • Coordinate with the Branch’s Operations Manager to ensure client information is updated and client needs are met.
  • Assist with the management of staffing in regard to hiring, coaching, and scheduling.
  • 1 year minimum of supervisory experience in the landscape or service industry.
  • A minimum of 3 years of customer service, management, and leadership experience within an organization.
  • An Associates degree in a business related field or equivalent experience.
  • Basic computer skills.
  • Proficient in Microsoft Word, Excel, and email management.
  • 2 years previous experience managing multiple production crews in the landscape industry.
  • 3 years of strong customer service, sales and communication experience, or combined comparable experience.
  • Sales skills — the ability to earn and ask for referrals and opportunities, estimate and format proposals, present, follow-up and close sales.
  • Time management and personal accountability.
  • Strong success drive and career advancement objectives.
  • Selling of landscape related services and or enhancements.
  • Bi-lingual in Spanish and English.
  • College degree.
  • CLT (Certified Landscape Technician).
  • CPH (Certified Professional Horticulturalist).
  • CSP (Certified Snow Professional).
  • ASM (Advanced Snow Manager).
  • Maryland Certified Pesticide Applicator’s License or the ability to acquire within one year of employment.
  • Maryland Professional Fertilizer Applicator’s License or the ability to acquire within one year of employment.
  • Must complete OSHA certification within 6 months of employment.
  • Competitive salary range ($60,000-$90,000 base yearly plus commission).
  • Profit share and commission based incentives.
  • Medical benefits with dental and vision.
  • Life insurance.
  • Flexible work/life balance.
  • A family atmosphere company culture.
  • Company provided vehicle.
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