Landscape Account Manager

The Davey Tree Expert Company•Orlando, FL

11d•Onsite

About The Position

The CLS Account Manager is responsible for managing client relationships by monitoring daily operations activities and contract specifications to exceed client expectations. This role involves building a sales pipeline, developing referral networks, building relationships, conducting site walk-throughs, creating proposals, and pursuing the collection of accounts receivable.

Requirements

High school diploma or equivalent.
One to two years of related industry experience and/or training.
Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
Driver’s license.
Ability to acquire applicator licenses as necessary per state requirements.
Ability to complete required safety courses upon hire.
Ability to operate power equipment.

Responsibilities

Develop and cultivate new business opportunities.
Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
Identify and pursue sales leads to achieve new contracts, contract enhancements, and renewal sales goals within the assigned territory.
Build and maintain a network of referral business with subcontractors, vendors, allied trades, and other associates.
Maintain accurate reporting, record keeping, and expense management to monitor actual performance versus budget, develop strategies to address deviations, and participate in team sales calls to align goals.
Ensure client satisfaction through outstanding service, exceeding expectations, and resolving any complaints.
Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
Assist in the recruitment and development of employees while promoting innovation, professionalism, and teamwork.
Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
Pursue professional development and stay current on industry events and trends.

Benefits

Group health plans
Short-term and long-term disability insurance
Life insurance
Paid parental leave
401k with up to a 4% company match
Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
Holidays and paid time off
Payroll savings plan
Charitable matching gift program
Employee referral bonus program
Employee Educational Scholarship
Davey Family Scholarship
20% discount on all Davey services
Cell phone discounts
Vehicle purchase discount program