Landscape Account Manager

DCPS•Commerce City, CO

16h•$70,000 - $100,000

About The Position

Founded in 2011, DCPS is a commercial property services contractor providing services to over 1,100 clients. DCPS leverages unparalleled customer service to be the leading, one-stop provider of commercial property services in Colorado. With multiple offices, more than 300 employees, and 7 divisions Asphalt and Concrete, Waterproofing and Specialty Coatings, Roofing, Snow Removal and Parking Lot Sweeping, Landscaping, and Construction, DCPS provides specialized, integrated service-solutions to commercial property owners and managers. Our Landscaping division is a cross-functional team of certified horticulturists, arborists, plant health and irrigation specialists working to ensure high-quality services to our clients. Were growing rapidly and looking for long-term landscape professionals across all these specialties. If youre looking for a career in landscaping, wed love to speak with you! An Account Manager with DCPS will be the liaison for commercial landscape maintenance accounts between clients and DCPS Landscape Maintenance Operations. This individual will ensure that clients expectations are met in the performance of DCPS maintenance services for a portfolio of accounts. A DCPS Account Manager will perform routine property walks, communicate regularly with property managers and coordinate maintenance, irrigation, chemical, and tree services with their accounts.

Requirements

3 years minimum as a Landscape Account Manager
Working knowledge of all aspects of landscaping, including mowing, pruning, chemicals, annuals, tree and plant health, irrigation, and enhancements
Proficient in Microsoft Office
Excellent oral and written communication skills
Horticultural education or equivalent experience
Proficiency in plant identification for plant materials grown in the Colorado climate
Ability to work with others with respect and open communication
Drivers license and clean driving record
Ability to multi-task and work efficiently in a fast-paced environment
Strong problem-solving skills

Nice To Haves

Bidding and estimating experience preferred

Responsibilities

Perform routine property walks and create reports
Become the main point of contact for assigned accounts solving all issues related to these accounts
Regularly communicate timelines of services to clients
Monitor all work performed and ensure that it is consistent with DCPS standards of excellence
Present work orders to clients for approval and ensure communication of approval to appropriate divisions for execution
Work with the DCPS Landscape Divisions to solve problems and address customer concerns
Ensure that urgent situations are addressed and executed within the landscape division promptly
Sell landscape enhancements to existing maintenance accounts
Assist in estimating maintenance and enhancement services
Prepare proposals for client review
Off-season snow responsibilities
Other duties and tasks as assigned by management