The Public Room Contact Representative acts as a primary liaison between the public and the client, providing excellent customer service both in person and by phone. This role involves assisting visitors with land, mineral, and survey records, researching and explaining land status documents and policies, and processing over-the-counter filings. The clerk supports case file and database queries, examines and routes legal documents, manages cashiering responsibilities while safeguarding funds, and helps with the inventory of maps and records. The position emphasizes accuracy, compliance, and responsiveness to both public and staff needs. Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays. As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act. ESSENTIAL REQUIREMENTS Must be able to obtain and maintain the required customer clearance for access to systems, facilities, equipment and property. Must be US Citizen. Possess a favorable National Agency Check with Inquiries (NACI) at contract start date and maintain throughout the life of the contract.