About The Position

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Position is responsible for collections, receptions, and distributions of specimens and associated clerical duties including reporting and client supplies distribution. Responsible to and receives direction from the Lead Diagnostic Laboratory Technician and Regional Leadership. Works with other laboratory and administrative representatives in the department to provide efficient and timely collections and reporting of results.

Requirements

  • High School diploma or GED.
  • Phlebotomy certification required by approved medical trade school program.
  • CPR certification required.
  • One (1) year of clinical work experience.
  • Prior experience in a reference lab or customer service setting is required.
  • Must possess technical and customer-focused vocabulary.
  • Proficient typing / keyboarding skills.
  • Must have a positive can-do attitude while providing guidance and technical expertise to other employees in the department.
  • Must demonstrate a commitment to patient satisfaction and quality care.

Responsibilities

  • Performs daily lab operations including collections, sample processing, result reporting/distribution, personnel direction (as appropriate), and clerical duties as required to maintain efficient work flow.
  • Interacts with physician partners, hospital personnel, volunteers, co-workers and patients regarding specimens and orders coming into MHDL and Core Laboratory Services.
  • Complies with policies, procedures, and initiatives of MHDL, laboratory services, the hospital, and system.
  • Gains/maintains functional knowledge of system computers as required by job assignment.
  • Trains new hires, temporary personnel and students.
  • Provides technical and procedural support to other phlebotomy staff at other sites.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education.
  • Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

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What This Job Offers

Job Type

Full-time

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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