Laboratory Technical Training Specialist

Siemens Healthineers • Sleepy Hollow, NY

98d • $90,000 - $105,000

About The Position

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Conducts individual and group training courses and activities. Is involved in designing new training offers. Apply now for the position as a Laboratory Technical Training Specialist where you will be responsible for delivering technical training for our Core Laboratory Solutions business. Our global team: We are a team of 66,000 highly dedicated employees across more than 70 countries passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. As a leader in the industry, we aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways. The Laboratory Technical Training Specialist is part of the Customer Solutions team and is responsible for delivering approved training curriculum to North America customers for Core Lab products. The technical training will include basic operations and troubleshooting, and will be delivered either in a training center, virtually, or at the customer site. This position will support all Siemens Healthineers Core Lab portfolio, with an initial focus on the Atellica Solution and CI Analyzer, the most innovative solutions in the Laboratory Diagnostics industry. The ideal candidate is a medical technologist with experience in adult education, technical training, or curriculum development. This role is based in the Tarrytown, NY office and can include up to 30% travel on average. Travel requirements will evolve based on business needs and more travel might be required. This is a role well suited to a dynamic and ambitious professional, looking for the next step in their career.

Requirements

• Excellent written, verbal, and interpersonal communication skills with people in a wide range of organizational roles and education levels
• Excellent organizational skills and demonstrated ability to work independently
• Excellent attention to detail, good problem solving and analytical skills
• Must be flexible, reliable, and demonstrate sound judgment and initiative
• Understanding of the operations and workflow of a laboratory
• Customer focused mindset
• Team player with a high degree of flexibility and capacity for adaptation in a changing business environment
• Bachelor's degree in Medical Technology or equivalent required
• Computer skills are required including proficiency with Microsoft TEAMS, MS Word, PowerPoint, and Outlook
• Experience with Microsoft Power Apps is a plus

Responsibilities

• Facilitate in-person and remote, basic and advanced training programs
• Provide technical input and update instructor-led and computer-based training curriculum and pilot new programs as needed
• Troubleshoot problems and successfully maintain instruments when working in the training laboratory
• Collaborate cross-functionally to stay current and standardize training content
• Work independently to interface with outside departments and effectively represent the Customer Solutions team
• Participate in continuous improvement efforts to increase customer satisfaction and customer retention
• Lead by example, demonstrate and promote the company culture and values
• Assist as needed to perform other related duties and special projects to support business needs
• Travel nationally/internationally as required - up to 30%

Benefits

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree