Laboratory Support Tech

UnityPoint Health • Sioux City, IA

81d

About The Position

UnityPoint-St Luke's Hospital is seeking a full-time laboratory professional to work night shifts from 9:00 PM to 7:30 AM, four days a week, with rotating holidays and weekends. The role involves interfacing the laboratory with its Reference Laboratory and Hospital Customers by performing complex patient registrations, determining billing, ordering tests, and ensuring the integrity of specimen processing. The position requires effective communication with patients, providers, and various hospital departments, as well as performing support functions for pathologists.

Requirements

• High School Diploma or equivalency required.
• 1 year work experience.
• Proficiency with computer data entry functions.
• Valid driver's license when driving any vehicle for work-related reasons.
• Fluent in English (reading, writing, comprehension, and speaking).
• Multicultural sensitivity.
• Basic computer skills in Microsoft Office.
• Customer/patient focused.
• Critical thinking skills using independent judgment.

Nice To Haves

• OSHA Bio-Hazard Certification (if designated to drive).

Responsibilities

• Provides specimen processing for reference laboratory outreach patient testing and initiates inpatient processing.
• Assists lab outpatients in the collection process of specimens for testing.
• Monitors patients during complex lab test procedures.
• Uses Lab and Mayo On-line test catalogs to ensure correct tests are ordered.
• Communicates with patients and their families with compassion and empathy.
• Completes daily quality audits of the patient lab record.
• Performs complex reference laboratory patient registrations.
• Investigates and confirms insurance eligibility.
• Obtains, investigates, and verifies orders from physicians.
• Determines appropriate medical necessity and coding documentation.
• Investigates denials related to insurance and medical necessity.
• Handles and distributes specimens to work areas.
• Performs various lab business office functions within regulatory guidelines.
• Orders and maintains office supply inventory for lab departments.
• Collects and processes specimens by performing phlebotomy collection.
• Communicates test results to providers, patients, and facilities.
• Trains new lab registration staff and technical staff.

Benefits

• Paid time off.
• Parental leave.
• 401K matching.
• Employee recognition program.
• Dental and health insurance.
• Paid holidays.
• Short and long-term disability.
• Pet insurance.
• Early access to earned wages with Daily Pay.
• Tuition reimbursement.
• Adoption assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees