Laboratory Supervisor

City of Charlotte

92d • $75,471 - $94,339

About The Position

This position supervises daily operations and analytical staff for the Microbiology Section of the laboratory. Work involves setting goals for staff; analyzing laboratory capabilities; researching and tracking various functions; maintaining proper level of staffing for workload and incoming projects; validating and reviewing analytical data; applying analytical methods; acting as a subject matter expert to clients and customers; determining root causes and resolving problems; making sure laboratory procedures are in compliance with regulations and protocols; supporting internal and external audits; addressing emergency situations; ensuring safety protocol is followed; and implementing corrective actions. This position supervises and facilitates training of staff; assists in budget preparation and administration; and makes sure appropriate resources are provided for staff to perform.

Requirements

• Bachelor's Level Degree in chemistry, environmental science, or related field from an accredited school.
• Five (5) Years of Experience in a certified environmental laboratory and including one (1) year of supervisory experience.
• OR Master's Level Degree with Three (3) Years of Experience in a certified environmental laboratory and including one (1) year of supervisory experience.
• Requires a valid driver’s license.
• Requires a minimum of 16 collegiate credit hours in microbiology and biology for NELAP accredited microbiology areas.
• Requires completion of NIMS/ICS 100, 200, 700 and 800 (or obtain within 18 months of hire).
• Desires completion of NIMS/ICS 300 and 400.
• Desires a NC Wastewater Laboratory Analyst Certification I, II, III and IV; NC Bacteriological certification for Total coliforms and E. coli; NC Pretreatment Grade II certification; Method 1623 Principal Analyst.

Nice To Haves

• Additional certifications based upon area of work.

Responsibilities

• Provides oversight of assigned laboratory operations and supervision of assigned staff; sets priorities and manages change.
• Manages analytical instrumentation (MALDI-TOF, ELISA, etc.) within the section.
• Performs statistical analysis of data for planning and laboratory improvement functions.
• Supports internal and external audits of critical systems.
• Develops standard operating procedures for analytical methods and lab procedures.
• Implements effective corrective actions based on root cause analysis; safeguards Quality Assurance (QA) requirements.
• Enforces compliance with regulations and protocols.
• Participates in the design and implementation of laboratory information management software (LIMS); configures and operates complex and technical software systems used in the operation of laboratory instrumentation.
• Plans, coordinates, and manages research projects along with the implementation of new analytical instrumentation and methods.
• Serves as subject matter experts to clients; assists clients, including operations staff, with high level problem-solving, project completion and in the development of solutions, provides professional technical advice.
• Assists in the development and implementation of division goals, objectives, policies, and procedures.
• Interacts with regulatory agencies, including those related to planning, regulatory compliance, software integration, and analytical reporting.
• Supports and facilitates training of staff; develops training documents and training manuals for new analysts.
• Assists in the administration and preparation of operational and capital budgets.
• Keeps current on quality assurance requirements including state (drinking water and wastewater) and national (National Environmental Laboratory Accreditation Program) accreditation programs.
• Participates in emergency response simulations and exercises.
• Serves on internal committees; and represents Charlotte Water on regional, statewide or national boards or committees as requested; acts as a technical and professional resource both internally and externally to the organization.
• Supervises and coordinates work activities of assigned staff; assigns work, monitors status of work, and inspects completed work; participates and provides input in staffing decisions relative to hiring, firing, discipline, and promotional opportunities; evaluates performance; mentors staff; and provides assistance with career development.
• Performs other related job duties as assigned.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees