About The Position

This position provides supervision for a laboratory section(s) of a clinical laboratory. The role emphasizes a strong commitment to customer service and operational excellence, ensuring that all regulatory standards are met while fostering a supportive and educational environment for staff.

Requirements

  • Associate's Degree (Required)
  • ASCP - American Society for Clinical Pathology certification
  • 3-5 years experience in a patient care or clinical setting

Responsibilities

  • Supervises and directs departmental technical operations and human resources.
  • Promotes strong customer service orientation with a zero tolerance for inappropriate or suboptimal performance.
  • Acts as interdepartmental liaison resolving operational and technical problems within department and between laboratory and other departments as they arise.
  • Investigates specimen problems, service complaints and any delays in performance of procedures.
  • Acts as consult to physicians and other hospital departments, assumes management functions in concert with the division manager.
  • Develops, evaluates and implements new procedures when necessary to improve function, productivity and service.
  • Assists division manager in assuring all regulatory standards CAP, CLIA, ASC p are met within the area.
  • Maintains appropriate documents and manuals, reviewing and revising as necessary while maintaining optimal cost effective delivery of lab services.
  • Assures optimal efficiency, effectiveness, and safety within the area.
  • Monitors workflow, staffing assignments and productivity; recommends and implement change to improve both.
  • Provides training and schedules in-services for staff to meet regulatory compliance, to understand changing environments and support continuing education needs.
  • Enables and promotes employee development; provides coaching; counsels when appropriate.
  • Maintains effective relationship with peers; promotes good inter-employee relationships.
  • Leads by example according to mission, vision and values of OhioHealth.
  • Provides technical orientation and instruction of new personnel.
  • Provides ongoing instruction to current personnel in procedures, techniques, safety and organization of work.
  • Participates in continuing education programs in both technical and managerial areas with emphasis on new technology and human relation skills.
  • May perform responsibilities of Med Techs and or Lab Specialists as determined by site requirements.
  • Performs other misc. duties as assigned.

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What This Job Offers

Job Type

Full-time

Education Level

Associate degree

Number of Employees

5,001-10,000 employees

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