Laboratory Specimen Collection and Processing Supervisor

Norman Regional Health System•Norman, OK

10h•$31 - $51

About The Position

The Clinical Laboratory Supervisor for Specimen Collection and Processing is responsible for the daily oversight of phlebotomy and specimen processing operations. This role ensures the accurate and timely collection, labeling, receipt, processing, and distribution of specimens for testing throughout the clinical laboratory. The Supervisor provides direct supervision to the Phlebotomy Coordinator and Processing Coordinator, who in turn oversee inpatient and outpatient phlebotomy teams, laboratory clerks, and lab assistants in the Central Processing department. This position promotes compliance with CAP, CLIA, and hospital standards while fostering a culture of safety, quality, and service excellence.

Requirements

Bachelor's Degree required.
Experience in supervision required.
Experience with word processing and spreadsheets required.

Nice To Haves

Master's Degree desirable.
Five years as a medical technologist in a clinical laboratory desired but not required, related experience may serve as substitute to certification.
Lab marketing/sales experience desirable.
Registered with ASCP as a Medical Technologist or equivalent desired but not required.

Responsibilities

Supervise daily operations of phlebotomy and specimen processing, ensuring adequate staffing and workload distribution.
Provide direct oversight and support to the Phlebotomy Coordinator and Processing Coordinator, ensuring effective leadership across both areas.
Oversee quality and accuracy of specimen identification, collection, handling, and accessioning.
Ensure phlebotomy and processing teams adhere to established turnaround times and initiate corrective actions to minimize delays.
Train, mentor, and evaluate coordinators and their staff; collaborate with the Laboratory Manager to address personnel issues and development needs.
Review and update section standard operating procedures (SOPs) to maintain regulatory compliance and standardization.
Participate in CAP inspection readiness, quality assurance programs, and process improvement initiatives.
Coordinate communication between the pre-analytical team and testing departments to support workflow efficiency and problem resolution.
Ensure proper use and maintenance of collection and processing equipment, including centrifuges, automation lines, and label printers.
Assist in managing supply inventory and budgetary control for assigned sections.
Participate in interviewing, hiring, and onboarding new team members.
Serve as a resource for specimen acceptability, collection requirements, and phlebotomy best practices.
Collaborate with nursing and outpatient departments to maintain effective specimen collection procedures and positive patient interactions.