Laboratory Services Quality Technician I

CooperCompanies•Tucson, AZ

3d•Onsite

About The Position

Quality Control Lab Technician I role at Cord Blood Registry (CBR) is responsible for analyzing and documenting test results from our cord blood and cord tissue processed samples, releasing raw materials, supporting the analytical and processing equipment maintenance program, conducting environmental monitoring, and providing a wide range of critical functions that support the cryogenic storage of our client's final product. This position is also responsible for providing our internal customers with technical expertise while maintaining the highest quality services possible. The Quality Control Lab Technician I directly supports manufacturing to ensure the Product Operations function is provided with adequate equipment and materials to support stem cell processing activities. At the Technician I level, the individual performs critical daily activities involving high complexity testing, equipment maintenance and troubleshooting, interfacing with service providers, reagent testing, executing quality control assays and environmental monitoring activities. The role is also involved with supporting and executing validations, verifications, and projects within the Quality Control department.

Requirements

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute, rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out instructions furnished in written oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Requires complete and broad knowledge of operating systems, techniques, and practices typically learned through extensive experience and/or education.
Must be proficient in Microsoft applications: Excel, Word, Outlook.
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel, and talk or hear.
The employee is frequently required to walk; sit and reach with hands and arms.
The employee is occasionally required to stoop and kneel.
The employee must frequently lift and/or move up to 50 pounds. On occasion, employee must frequently lift and/or move up to 100 pounds with assistance.
Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.
Leads by example to maintain positive attitude and collegial work environment.
Provides and is receptive to constructive feedback.
Assist other team members as needed to accomplish the days or department tasks.
This is an onsite position in Tucson, AZ
Work hours are dictated by the requirements of the business.
As business needs dictate, works extended hours to complete daily department goals or tasks to include mandatory overtime.
Able to work mid-shifts (swing), weekends, and holidays.
Required to be 'on-call' periodically.
Current schedule available Sunday and Monday 2:00pm-11:30pm, Off Tuesday, Wednesday and Thursday 8:00am-6:30pm, Off Friday Saturday
A requirement of this role is working with blood products and tissue.
Internal company and CLIA baseline education, training and experience.
Bachelor's degree in one of the biological, chemical, or physical sciences.
Transcripts are required to be eligible for the position.

Nice To Haves

One year of lab experience is preferred.

Responsibilities

Adhere to CBR corporate and Quality Control policies
Ensure all work performed strictly adheres to CGLP/CGMP
Exercise Good Documentation Practices (GDP)
Use company Quality Management System (QMS), Laboratory Information System (LIS), equipment management software, environmental monitoring software
Work in a biosafety level 2 (BSL-2) work environment
Complete and maintain records that meet regulatory requirements
Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance
Follow the laboratory's procedures for specimen handling and processing, reagent preparation, test analyses, reporting and maintaining records
Notify management and initiates discrepant events in the applicable quality system
Participate in training, projects, housekeeping, and other related activities
Train on a broad range of laboratory support functions and procedures as assigned, demonstrating expertise in technical skills and procedures within assigned discipline area (s) including analytical, bioanalytical and microbiological responsibilities
Provide support during peer training
Assist with lab investigations, deviations, corrective actions, procedure changes, method qualification planning, etc.
Support Research and Development projects
Support the CBR stability program
Support material purchase ordering activities
Support material inspection and release activities
Support the everyday organization of the Microbiology laboratory activities including area cleaning, maintenance and ordering of supplies
Support biorepository activities
Handle Liquid Nitrogen (LN2) utilizing personal protective equipment and good safety practices
Perform proficiency testing and participate in competency assessments
Perform equipment calibration, preventive maintenance and repairs
Perform data trending
Prioritize and organize work to deliver assignments according to established schedules and deadlines
Communicate in a manner that fosters cooperation and creates a safe environment for those involved
Provide audit preparation support activities
Familiarity with basic statistical tools to analyze data in relation to trends results
Capable of routinely multi-tasking
Problem solving and troubleshooting
Make informed and timely decisions independently
Apply common sense understanding when working independently on departmental projects, timelines and dealing with compliance issues
Wear appropriate Personal Protective Equipment (PPE)
Maintain donor, client, and employee confidentiality
Provide administrative support: copying, filing, and archiving records
Respond to environmental monitoring alarms