This position has a focus on Point-of-Care testing, and is responsible for coordinating all internal and external laboratory services performed as part of the specified point of care (POC) program sites. Responsible for validity of test results, result reporting, specimen handling, and maintenance of department POC and competency records. Will train staff at various sites. Assists in maintaining and continually improving the laboratory's Quality Management Program (QMP), to include monitoring, reporting and assessing performance-related information. Functions as a subject matter expert; advises on all aspects of the Lab's Quality Control Program, Process Management and External/Internal Assessments (i.e. proficiency testing and surveys/inspections). Investigates, reports and facilitates resolution of non-conforming events. Provides data and reports to support the quality review activities of the Medical and Operations Management teams, ensuring continual improvement of operational quality and service. Facilitates the design and validation of efficient workflow processes. Conducts, and participates in, quality-related meetings. Develops a variety of QMP documents (process maps/tables, procedures and forms) Supports regulatory compliance and accreditation readiness by coordinating or completing activities to fulfill requirements. Promotes a culture of quality by educating others. Facilitates complete and compliant management of records as applicable to assigned Lab section(s).