Laboratory Process Technician
About The Position
Join TriHealth as a Lab Processing Technician! Are you detail-oriented and passionate about supporting quality patient care? In this role, you’ll serve as a key liaison for laboratory services, ensuring accurate specimen handling, labeling, and tracking throughout the TriHealth system. You’ll also assist with order entry, compliance documentation, and provide exceptional customer service to patients and healthcare teams. If you thrive in a fast-paced environment and value precision, we’d love to have you on our team! Location: Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242 Work Hours: Status: Full-time (80 hours biweekly) Shift: Evening, from 3:30 PM – 12:00 AM Schedule: Includes weekend and holiday rotation Job Overview: This position does the following: Serves as laboratory liaison for an extensive variety of customers receiving services from TriHealth; This position must demonstrate resourcefulness and teamwork and hold a comprehensive knowledge of hospital services; Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory; Responsibilities include making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues; Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry; Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines.
Requirements
- High School Diploma or GED (Required)
- 1–2 years in a hospital lab setting (Preferred)
- Formal Phlebotomy training (Preferred)
- Laboratory terminology (Preferred)
- Specimen handling (Preferred)
- Data entry and Windows software (Preferred)
- HIS and LIS systems (Preferred)
- Certified Phlebotomy Technician (Preferred)
Responsibilities
- Serve as laboratory liaison for an extensive variety of customers receiving services from TriHealth
- Responsible for proper labeling, aliquoting, packaging and tracking of specimens through entire TriHealth Laboratory system and dispatching specimens to the appropriate referral laboratory
- Making and receiving telephone calls to/from customers of TriHealth to provide diagnostic laboratory services, gather necessary data for service and billing, to answer questions and resolve issues
- Responsible for the completion of paperwork to meet compliance guidelines set by the OIG which include the accurate interpretation and transcription of physician orders and LIS/HIS order entry
- Procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, JCAHO and CAP guidelines
- Prioritize, organize, and manage workload effectively
- Ensure accuracy, quality, and completeness of work
- Handle complex assignments and delegate tasks as needed
- Demonstrate strong judgment and problem-solving skills
- Maintain thorough knowledge of procedures and quality assurance, including required documentation
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
