Laboratory Logistics Analyst

IFF • Rochester, NY

1d • Onsite

About The Position

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, delivering sustainable innovations that elevate everyday products. The Laboratory Logistics Analyst role is part of Global Operations, which ensures excellence in execution from request to receipt, delivering quality, safety, and efficiency across the bioscience’s organization. This on-site role is based in Rochester, NY. The position involves coordinating end-to-end fulfillment, packaging, and shipment of microbiological cultures globally, ensuring on-time and compliant deliveries. It also includes supporting and maintaining liquid nitrogen storage systems and vapor phase shippers crucial for culture preservation and distribution. The analyst will manage inventory, sample tracking, and logistical planning for long-term, temperature-controlled culture storage, while ensuring compliance with safety procedures, quality standards, and domestic and international shipping regulations. The role acts as a key liaison with internal stakeholders, shippers, couriers, customs brokers, and receiving sites to resolve logistical issues, and monitors shipments in transit to proactively troubleshoot delivery or customs-related challenges. The analyst will also contribute to the stability and continuity of Culture Collection operations during ongoing and future relocation efforts and participate in routine equipment upkeep, calibrations, and preventative maintenance activities. IFF is a purpose-driven organization that combines science and creativity to make a real-world impact, fostering a global, collaborative team at the heart of IFF’s Health & Biosciences innovation pipeline. This role is critical to product quality, manufacturing compliance, and customer trust.

Requirements

• Associate’s degree or equivalent technical, vocational, or trade education.
• At least 3 months of relevant experience; 1+ year preferred in logistics, laboratory operations, or regulated environments.
• Strong attention to detail with excellent organizational, planning, and multitasking capabilities.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Working knowledge of safety, quality, and compliance requirements in logistics or laboratory settings.
• Comfort working 100% onsite and availability to respond to system alarms during regular and off hours.
• Proficiency with computer systems and databases, including SAP, SharePoint, Office 365 (Excel preferred), and logistics software.
• Clear and professional communication skills, with the ability to document, escalate, and resolve issues efficiently.

Nice To Haves

• Hands-on experience with liquid nitrogen systems or cold-chain logistics.
• Familiarity with international shipping documentation, customs processes, and biological material transport.
• Experience supporting continuous improvement initiatives, database optimization, or operational efficiency projects.

Responsibilities

• Coordinate end-to-end fulfillment, packaging, and shipment of microbiological cultures, ensuring on-time, compliant global deliveries.
• Support and maintain liquid nitrogen storage systems and vapor phase shippers critical to culture preservation and distribution.
• Manage inventory, sample tracking, and logistical planning for long-term, temperature-controlled culture storage.
• Ensure compliance with safety procedures, quality standards, and domestic and international shipping regulations.
• Act as a key liaison with internal stakeholders, shippers, couriers, customs brokers, and receiving sites to resolve logistical issues.
• Monitor shipments in transit and proactively troubleshoot delivery or customs-related challenges.
• Contribute to the stability and continuity of Culture Collection operations during ongoing and future relocation efforts.
• Participate in routine equipment upkeep, calibrations, and preventative maintenance activities.

Benefits

• Competitive hourly compensation and comprehensive benefits.
• Opportunities to contribute to strategic initiatives and future site transitions within Global Quality Technical.
• A culture that empowers you to act like an owner and grow your career at IFF.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees