Laboratory Care Technician

Fairview Health Services•Saint Paul, MN

15h•Onsite

About The Position

Fairview is seeking a full-time Laboratory Care Technician (LCT) to work at M Health Fairview Clinic - Midway, M Health Fairview Clinic - Riverside, and M Health Fairview Clinic - Highland Park. This position involves 8-hour shifts with various start times between 7:00 am and 9:30 am, including a weekend rotation of one Saturday shift every 8th Saturday (8:45 am-5:15 pm). The LCT plays an important role in providing quality, proficient, and professional services in a diverse healthcare environment, interacting with patients, families, and co-workers. Responsibilities include performing laboratory specimen collection at various Fairview or outreach locations, ensuring safe and secure specimen handling, and conducting point of care testing. The LCT is also responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems, monitoring computer logs for incomplete work, scheduling tests/procedures, and providing results in LIS/HIS and over the phone. Attention to detail and accuracy are foundational for providing quality laboratory services. Working as an individual or team member, the LCT continuously strives for quality service improvement and optimum support to the department and team members in achieving M Health Fairview's goals.

Requirements

High School graduate, equivalent, or a higher degree.
Diploma, GED, equivalency evaluation, or transcript must be provided.
Completion of a formal phlebotomy education program or Completion of three months of full-time clinical phlebotomy and laboratory experience or Enrollment in MLT or MLS program including completion of a phlebotomy course.
Must be at least 18 years of age.
Successful customer service background within a diverse cultural setting.
Demonstrate the ability to work under stress in a variety of situations.
Ability to exercise independent judgment.
Demonstrate manual dexterity.
Demonstrates competence and proficient skills in collecting blood samples.
Basic Life Support (American Heart Assoc or Red Cross) certification required when working in clinic setting (not required at Maple Grove Ambulatory Care Center) within 90 Days.

Nice To Haves

Prior laboratory experience in a hospital or clinic setting in a similar capacity.
Some positions will require reliable transportation.

Responsibilities

Follows established guidelines to obtain biological specimens and perform procedures.
Collects biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
Performs phlebotomy at various sites and communicates special handling needs of the specimen.
Uses appropriate communications skills to meet patient/family and other customer needs.
Demonstrates proficiency with point of care testing and/or waived testing.
May perform EKGs.
May train others in phlebotomy skills.
Ensures specimens are acceptable for testing, including properly identified.
Processes specimens prior to testing or sending to reference labs.
Performs daily quality control, troubleshooting and equipment maintenance.
Monitors inventory, ordering and restocking supplies.
Mentors and teaches students.
Prioritizes work to achieve optimal patient outcomes.
Prioritizes assigned work.
Transports blood and body fluid under proper conditions and in a timely and safe manner.
Seeks assistance appropriately for problem or unusual situations.
Accurately enters and releases order and collection information into LIS and subsystems.
Monitors computer logs for incomplete work.
Schedules tests/procedures.
Provides results in LIS/HIS and reports over the phone.
Acquires additional computer skills as appropriate to the work area.
Supports and adheres to laboratory quality assurance program.
Maintains a safe work environment.
Adheres to safety protocols.
Follows infection control guidelines.
Responds appropriately to emergent situations.