Laboratory Assistant AHN
About The Position
Operates laboratory and hospital information system for entry and retrieval of patient demographic data and order entry. Works in partnership with Patient Registration department to ensure data is obtained and entered into system. Processes outpatient lab specimens, accurately orders tests and labels specimens for testing in the clinical lab. Retrieves patient data and results for clients and physicians. Operates remote printers and fax to deliver information as requested. Retrieves archived patient data from optical disk. Adheres to HIPAA standards at all times to ensure patient confidentiality. Provides client service with customer oriented focus for clients and physicians concerning clinical data. Calls stat results to clients and physicians. Documents client calls and callbacks in computer. Answers and transfers calls for Clinical Laboratory and Reference Laboratory. Utilizes appropriate login process for telephone call queue system. Enters appropriate information into client call database for add-on tests, recollects, and follow up issues. Uses computer system for interdepartmental email, to track specimens, utilize web based orders and retrieve results, and scan and index lab requisitions. Informs couriers of specimen pickups from clients. Assists with local specimen pickups when regular couriers are not available. Follows universal safety precaution standards and patient safety policies at all times. Provides support for all lab departments, retrieves information and assists as needed.
Requirements
- None required for Licensure, Registration, and/or Certification
- Must be a High School or GED Diploma Graduate for Education
- None required for Experience
- NA for Knowledge, Skills & Abilities
Responsibilities
- Operates laboratory and hospital information system for entry and retrieval of patient demographic data and order entry.
- Works in partnership with Patient Registration department to ensure data is obtained and entered into system.
- Processes outpatient lab specimens, accurately orders tests and labels specimens for testing in the clinical lab.
- Retrieves patient data and results for clients and physicians.
- Operates remote printers and fax to deliver information as requested.
- Retrieves archived patient data from optical disk.
- Adheres to HIPAA standards at all times to ensure patient confidentiality.
- Provides client service with customer oriented focus for clients and physicians concerning clinical data.
- Calls stat results to clients and physicians.
- Documents client calls and callbacks in computer.
- Answers and transfers calls for Clinical Laboratory and Reference Laboratory.
- Utilizes appropriate login process for telephone call queue system.
- Enters appropriate information into client call database for add-on tests, recollects, and follow up issues.
- Uses computer system for interdepartmental email, to track specimens, utilize web based orders and retrieve results, and scan and index lab requisitions.
- Informs couriers of specimen pickups from clients.
- Assists with local specimen pickups when regular couriers are not available.
- Follows universal safety precaution standards and patient safety policies at all times.
- Provides support for all lab departments, retrieves information and assists as needed.
Benefits
- Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
- Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance
- Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
