Operates laboratory and hospital information system for entry and retrieval of patient demographic data and order entry. Works in partnership with Patient Registration department to ensure data is obtained and entered into system. Processes outpatient lab specimens, accurately orders tests and labels specimens for testing in the clinical lab. Retrieves patient data and results for clients and physicians. Operates remote printers and fax to deliver information as requested. Retrieves archived patient data from optical disk. Adheres to HIPAA standards at all times to ensure patient confidentiality. Provides client service with customer oriented focus for clients and physicians concerning clinical data. Calls stat results to clients and physicians. Documents client calls and callbacks in computer. Answers and transfers calls for Clinical Laboratory and Reference Laboratory. Utilizes appropriate login process for telephone call queue system. Enters appropriate information into client call database for add-on tests, recollects, and follow up issues. Uses computer system for interdepartmental email, to track specimens, utilize web based orders and retrieve results, and scan and index lab requisitions. Informs couriers of specimen pickups from clients. Assists with local specimen pickups when regular couriers are not available. Follows universal safety precaution standards and patient safety policies at all times. Provides support for all lab departments, retrieves information and assists as needed. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees