Laboratory Assistant II

Orlando Health•Orlando, FL

5h•Onsite

About The Position

Orlando Health – Laboratory Assistant II Location: Downtown Orlando Position Summary The Laboratory Assistant II supports laboratory operations by performing specimen receiving and processing, patient registration, order entry, centrifugation, labeling, aliquoting, storage, and delivery to testing sites. This role also assists with pathology specimen handling, equipment maintenance, customer service, and general operational workflow within the laboratory. Education & Training High School Diploma or GED required. Licensure/Certification None required. Experience Two (2) years of laboratory experience or patient care experience, OR Current students enrolled in a science‑related field (e.g., Nursing, Medical Technology, Pre‑Med, or related clinical program) may substitute up to two years of required experience. Phlebotomy experience preferred

Requirements

High School Diploma or GED required.
Two (2) years of laboratory experience or patient care experience, OR
Current students enrolled in a science‑related field (e.g., Nursing, Medical Technology, Pre‑Med, or related clinical program) may substitute up to two years of required experience.

Nice To Haves

Phlebotomy experience preferred

Responsibilities

Supports patient registration and third‑party reimbursement requirements.
Maintains department supplies and helps manage customer supply orders.
Demonstrates knowledge of specimen collection, handling, and processing.
Performs all departmental functions, including: Specimen processing Transportation Billing Reference testing Scheduling Downtime procedures Use of laboratory and hospital information systems
Delivers high‑quality customer service and responds proactively to customer needs.
Processes pathology specimens.
Trains new or existing staff as required.
Works flexible hours to meet department needs.
Communicates effectively and cooperatively with team members and customers.
Assists with laboratory equipment maintenance and cleaning (centrifuges, refrigerators, etc.).
Follows all policies, procedures, regulatory requirements, and accreditation standards.
Maintains reliable and punctual attendance in compliance with Orlando Health policies.
Ensures adherence to all Orlando Health policies and procedures.
Actively participates in the laboratory Quality Improvement Program.
Supports productivity, customer satisfaction, and department goals.
Documents specimen quality issues accurately.
Adheres to infection control and safety practices; maintains a clean, organized workspace.
Maintains confidentiality of all patient, hospital, and departmental information.
Performs filing, report handling, and requisition management.
Assists with charting and report distribution (phone, fax, or electronic).
Reads and understands physician laboratory test orders.
Schedules Pathologists, Histotechnicians, or Transport Representatives when needed.
Assists with bone marrow collection and processing.
May perform phlebotomy if competency is approved and on file.