Labor Relations Generalist

Loretto Management Corporation•Syracuse, NY

About The Position

The Labor Relations Generalist plays a critical role in fostering collaborative labor-management relationships across the Loretto organization. This position ensures compliance with collective bargaining agreements and labor regulations while supporting positive employee relations initiatives. The Generalist will serve as a subject matter expert in labor relations matters, with a focus on unionized clinical and non-clinical staff, grievance management, contract administration, and labor dispute resolution. This individual is the primary point of contact for all Labor and Employee Relations questions, concerns, and communications. Job expectations for all employees: Promotes and role-models the mission, values, vision and strategic goals of Loretto in all interactions with staff, peers, residents, family members, vendors and visitors. Treats people with dignity, professionalism and kindness. Demonstrates excellent internal and external customer service skills such as friendly greeting, making eye contact, listening attentively, responding in a timely manner, showing respect and empathy and acting as a role model for staff and peers. Demonstrates excellent work attendance, reliability and work ethics. Attends and actively participates in required meetings and training sessions. Complies with established policies, procedures, and codes of conduct at all times. Adheres to all health and safety requirements, regulations, policies and procedures. Practices and teaches safety awareness. Identifies and reports or corrects any possible safety or environmental issues. Understands all HIPAA and other compliance & regulatory requirements associated with their role, including completion of required internal or external training/certifications. Performs a variety of related duties as assigned. INDPRO

Requirements

Bachelor’s degree in human resources or related field.
1 - 3 years of labor relations or human resources experience in a unionized setting.
Strong communication and interpersonal skills – ability to build relationships with managers, employees, and union representatives.
Knowledge of Federal, NY State employment law and compliance practices.
Strong attention to detail – especially for documentation and contract interpretation.
Organizational and time management skills – managing multiple cases, tasks and projects simultaneously.
Proficient with HRIS systems, Microsoft Outlook and MS Office. (e.g., ADP, UKG, iCIMS)
A valid NYS Driver’s License and reliable transportation is required for regional travel within the organization’s footprint.

Nice To Haves

Healthcare setting preferred but not required.

Responsibilities

Interpret and administer collective bargaining agreements (CBAs) for clinical and support services employees.
Investigate and respond to grievances, advise managers on resolution strategies, and maintain the grievance tracking system.
Supports labor negotiations by preparing proposals, cost analyses, comparability data, and documentation.
Assist in managing union requests, information sharing, and responses to unfair labor practice charges.
Represent the organization in Step 1–3 grievance meetings and assist in arbitration and regulatory hearing preparations.
Conduct supervisor training on contract interpretation, workplace investigations, and labor policies.
Coordinates unemployment claims and represents the company as needed for hearings.
Support training to assigned business units by collaborating with Learning and Development staff.
Assists in conducting New Employee Orientation.
Partner with HR Labor Team, Legal, and department leadership to ensure consistency and compliance with labor laws (FMLA, PFL, ADA, OSHA, etc.).
Monitor union activity and trends to proactively address potential labor relations challenges.
Maintain records of labor relations activity and generate reports as needed.
Contribute to initiatives that promote a positive and compliant labor environment.
Participate as an active member of the Human Resources Department in developing department goals, objectives, and systems.
Escalates issues up the chain of command as necessary.