Labor & Employee Relations Manager

University of New Hampshire

109d

About The Position

Under the supervision of the Assistant Provost of Contract Administration, the Labor & Employee Relations Manager is responsible for supporting the administration of all collective bargaining agreements within Academic Affairs. The position works as a trusted resource for managers, supervisors and other academic leaders across the University to support their efforts interpreting and enforcing the collective bargaining agreements. The primary goal of the Labor & Employee Relations Manager is to successfully counsel faculty and staff at the earliest stage to proactively reduce grievances and ensure productive relationships.

Requirements

• Bachelor's degree in related area and/or equivalent experience/training.
• 4-7 years related experience in employee and labor relations or equivalent combination of education, training, and experience.
• Well-developed organizational, analytical, and problem-solving skills.
• Highly developed skills associated with conflict resolution.
• Effective written and oral communication skills.
• Advanced knowledge of employee relations practices and programs, labor/employment law, and the principles and techniques of labor negotiations.
• Excellent interpersonal communication skills.
• Proficient in interpreting collective bargaining agreements and personnel policies.
• Good working knowledge of laws such as the Family and Medical Leave Act, the Americans with Disabilities Act, and the Fair Labor Standards Act.
• Substantive knowledge of institutional policies, collective bargaining agreements, and procedures.
• Ability to understand procedures related to processing complaints under collective bargaining agreements.
• Excellent judgment in responding to employee relations-related requests.
• Demonstrated ability to handle difficult or volatile situations effectively.
• High degree of emotional intelligence, institutional knowledge, and political savvy.

Nice To Haves

• Masters’ or Advanced degree in business, human resources management, or law.
• Knowledge or willingness to learn areas of University operations including human resources, operations, and employee management.
• Experience in public sector, higher education labor and employee relations.

Responsibilities

• Administer the collective bargaining agreement between the University and the UNH-GEU-UAW, which represents Graduate Employees.
• Collaboratively develop and deliver formal training to managers and supervisors.
• Manage the intake and evaluation of grievances.
• Evaluate and provide specific guidance regarding appropriate progressive, corrective action for employees.
• Provide direct support to the Provost Office, colleges and schools within the University of New Hampshire.
• Serve as a point of contact on matters of employee and labor relations for units across the University.
• Ensure operational consistency across Academic Affairs.
• Perform additional responsibilities as assigned.

What This Job Offers

• Education Level: Bachelor's degree