Labor and Delivery Diagnostics Scheduler

Banner Health • Phoenix, AZ

1d • Onsite

About The Position

Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. We’ve united under a common goal: Make health care easier, so life can be better. It’s a lofty goal, but it’s one we’re committed to seeing through. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you. Apply now! Banner Estrella Medical Center, a magnet designated hospital, is located near Loop 101 and Thomas Road in West Phoenix, proudly serves the West Valley, spanning over 15 zip codes. In joining our team, you will be part of a closely-knit Women and Infant’s Department that continually delivers outstanding, safe, and high-quality care to our mothers, their family, and our littlest patients. As our Diagnostics Scheduler you will work closely with our Associate Directors, providers, and patients to schedule deliveries and c-sections. Qualified candidates must have a good grasp of hospital programs, computer programs such as excel, and customer service. Communication between patients and providers will be a top priority. Bring your talent and passion for helping our Labor and Delivery patients to Banner Estrella Medical Center! This is a full time, DAY shift position that is Monday through Thursday from 9:00AM to 3:00PM. Your pay and benefits are important components of your Journey at Banner Health. Banner Health offers a variety of benefit plans to help you and your family. We provide health and financial security options so you can focus on being the best at what you do and enjoying your life. Banner Estrella Medical Center is a 353-bed acute care hospital providing a full range of health care services to the fast growing communities of west Phoenix. Opened in 2005, this is an innovative, fully electronic facility that features electronic medical records, computerized physician order entry, digital radiography, sophisticated ICU monitoring and much more. In fact, we've been named one of the "ten most innovative hospitals in the country" by Newsweek Magazine and are recognized by U.S. News and World Report as one of Phoenix's Best Hospitals. The hospital is also designed to provide a soothing, healing atmosphere for both patients and their family members. We encourage the use of such therapies as pet therapy, aromatherapy, spiritual care and Reiki Therapy. POSITION SUMMARY This position is responsible for scheduling patient treatments or diagnostic procedures for assigned area. Activities include pre-registration; receiving physician orders, insurance verification, gathering pre-authorizations and pre-certifications. Maintains records and produces statistical reports as required. May distribute educational materials to patients and families if needed in assigned department.

Requirements

• High school diploma/GED or equivalent working knowledge.
• The position also requires skills and abilities typically attained with 2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
• Medical terminology is required.
• Must possess excellent organizational skills, as well as effective human relations and communication skills.
• Must be proficient with commonly used office software and computers and possess the ability to use computerized scheduling systems.
• Must be able to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

• Additional related education and/or experience preferred.

Responsibilities

• Receives physician orders and seeks clarification, if necessary. Verifies insurance, obtains pre-authorizations and per-certifications. Answers all telephone inquiries related to scheduling.
• Schedules patients for treatments or diagnostic procedures using computerized scheduling systems. Resolves scheduling conflicts, as needed. Documents all information regarding patient re-schedules.
• Enters patient information in computerized scheduling system and gathers information and modifies records, as needed to maintain current database. Prepares charts and manages files within regulatory requirements. Compiles and reports statistical data, if needed by the assigned department.
• Distributes educational materials to patients and families, when necessary. Responds to diverse questions or refers to appropriate clinical staff.
• Provides administrative support to the assigned unit when required.
• Incumbents in this position interface with physicians and their office staff, patients and family members and clinical staff and co-workers. Schedulers must have an understanding of what is entailed in the procedures and treatments that they schedule, physician preferences, and special needs related to particular diagnosis or age of the patients being served. Must be able to work with minimal supervision, set priorities and maintain highly confidential information.

Benefits

• Your pay and benefits are important components of your Journey at Banner Health.
• Banner Health offers a variety of benefit plans to help you and your family.
• We provide health and financial security options so you can focus on being the best at what you do and enjoying your life.
• We are proud to offer a comprehensive benefit package for all benefit-eligible positions.
• Please visit our Benefits Guide for more information.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees