Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with life’s essentials, we enable businesses to grow, communities to prosper, and consumers to live well. This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures. Job Purpose and Impact The Technical Support position will lead the completion of routine analytical and laboratory testing of customer samples. In this role, you will receive, prepare, test samples, document results of tests and communicate those results (LIMS). You will also check and monitor the instruments and equipment that is used during the testing process. Key Accountabilities Receive, prepare, and process sample for laboratory testing. Including but not limited to database entry upon sample receipt, sample grinding and sample scanning. Perform routine instrument diagnostics and preventative maintenance activities. Assist with equipment troubleshooting and repair as required. Perform a variety of laboratory analyzes including physical, chemical, physical-chemical tests (NIR, XRF, ICP, Spectrophotometer, titrations, Gravimetry, ELISA, enzymatic assays and others). Assist in onboarding of new analytical assays, procedure writing and assist in method development. Conduct complex inspections for sample properties utilizing laboratory equipment and various analytical methods. Understand and comply with safety regulations and other procedural compliance regulations. Champion campus safety program. Consistently provide a safe work environment for self and others. Maintain inventory management for laboratory chemicals, consumables, and samples. Interpret and document results of all tests and internally communicates results as required (LIMS). Provide leadership, coaching, training, and mentoring to team members. Work in accordance with good laboratory practices. Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff. Provide support for data quality and database reporting. Utilize tools such as SharePoint to track and follow up on customer issues. Other duties as assigned.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees