5 - Lab Technician I

Wikoff Color • Holyoke, MA

4d

About The Position

Position Overview: The Quality Control Technician is responsible for testing and verifying that all raw materials, intermediates, and finished products meet established quality standards. This role ensures that production processes comply with specifications and supports root cause analysis and corrective actions. The QC Technician plays a key role in maintaining product consistency, regulatory compliance, and customer satisfaction.
Key Responsibilities: Perform in-process and final product testing according to established specifications and test methods Inspect raw materials and batch samples to verify conformity prior to use or release Maintain accurate and timely documentation of all testing, results, and certifications Calibrate and maintain laboratory equipment in compliance with internal procedures Support Operations in addressing product quality issues and investigating non-conformances Communicate testing results and release decisions to Production and Operations Managers Assist in identifying quality trends and recommending improvements Comply with all safety, environmental, and regulatory protocols related to lab and production work
Key Deliverables: 100% completion of required testing with accurate and documented results Timely release of batches with no avoidable delays due to QC bottlenecks Zero quality-related customer complaints from released product Lab and equipment compliance with internal audit standards
Reporting Structure: Reports To: Operations Manager Direct Reports: None
Educational Requirements: Associate’s degree in Chemistry, Laboratory Science, or related field (preferred) High school diploma or GED (required)
Required Experience: 2–4 years of quality control or lab testing experience in a manufacturing or process-driven environment Familiarity with lab instrumentation and techniques such as viscosity, pH, color matching, etc. Knowledge of quality systems, documentation practices, and non-conformance handling High attention to detail and ability to work independently in a fast-paced environment
Effort/Physical Demands: Ability to stand for long periods of time Lifting/pushing/pulling up to 50 lbs.
Health and Safety Responsibilities: Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures. Must use or wear equipment, protective devices, or certain clothing as required by the company.
Benefits: Competitive pay and overtime opportunities Health, dental, and vision insurance Paid time off and holidays 401(k)Employee Stock Ownership PlanCareer development and training opportunities Clean, safe, and team-oriented work environment
This position contributes to a quality product by ensuring overall compliance to defined Product Specifications, the Quality Management System, and the Quality Policy. Additionally, this position promotes a safe work environment by complying with the defined Safety rules, GMP and regulations at all times.

Requirements

• 2–4 years of quality control or lab testing experience in a manufacturing or process-driven environment
• Familiarity with lab instrumentation and techniques such as viscosity, pH, color matching, etc.
• Knowledge of quality systems, documentation practices, and non-conformance handling
• High attention to detail and ability to work independently in a fast-paced environment
• High school diploma or GED (required)

Nice To Haves

• Associate’s degree in Chemistry, Laboratory Science, or related field (preferred)

Responsibilities

• Perform in-process and final product testing according to established specifications and test methods
• Inspect raw materials and batch samples to verify conformity prior to use or release
• Maintain accurate and timely documentation of all testing, results, and certifications
• Calibrate and maintain laboratory equipment in compliance with internal procedures
• Support Operations in addressing product quality issues and investigating non-conformances
• Communicate testing results and release decisions to Production and Operations Managers
• Assist in identifying quality trends and recommending improvements
• Comply with all safety, environmental, and regulatory protocols related to lab and production work

Benefits

• Competitive pay and overtime opportunities
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k)
• Employee Stock Ownership Plan
• Career development and training opportunities
• Clean, safe, and team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED