Please contact Amanda Mazza, [email protected] Vendor Onboarding and Identity Management Coordinate onboarding of external vendor contacts for system access. Validate and create BMS identities and LDAP accounts for service engineers. Submit and manage ServiceNow requests for vendor access to Empower and related systems. System Rollout Support Oversee account security setup system during rollouts. Confirm vendor access for instrument setup and qualification activities. Lab and Prod IT ticket request management Ticket triage and management through email or Service now queue. System troubleshooting User Access Management Provision and deactivate user accounts across relevant systems. Maintain compliance with access control policies and segregation of duties. Periodic and Annual Access Reviews Execute scheduled access reviews to validate user permissions. Coordinate with system owners and QA to ensure timely completion and remediation of discrepancies. Laboratory Computer System Endpoint Management Maintain and monitor laboratory computer endpoints for compliance and security. Ensure systems are patched, validated, and aligned with IT and QA standards. Knowledge Article Creation Develop and publish knowledge articles for system processes, troubleshooting, and best practices. Keep documentation updated to support user self-service and audit readiness. Cross-Team Coordination Act as liaison between internal stakeholders and external vendors for technical and compliance requirements. Collaborate with Analytical Development, IT, and vendor teams to ensure smooth onboarding and system configuration.
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Career Level
Mid Level
Education Level
No Education Listed