Lab Support Technician II

SSM Health

23h • Onsite

About The Position

Under general supervision, this position performs standard laboratory tasks according to established procedures. The role may involve phlebotomy and/or waived testing, as well as various low complexity testing. Additionally, the technician will handle a variety of general clerical duties to support the laboratory department, including receptionist and secretarial support, admission activities, and order entry processing. Key responsibilities include loading and unloading lab specimens from instrumentation, assisting with problem requisitions, orienting new hires, and providing customer service. The position requires collecting, labeling, processing, and preserving specimens, entering lab orders into appropriate systems, maintaining the laboratory work area, and performing administrative tasks such as insurance verification and medical record processing. The individual must work in a constant state of alertness and safety.

Requirements

• High School diploma/GED or 10 years of work experience.
• One year experience in a laboratory setting.

Responsibilities

• Performs the loading and unloading of lab specimens from automated and non-automated instrumentation, as well as perform various waived testing.
• Assists in problem requisitions/specimens.
• May orient new hires.
• Assists customers including answering phones and responding to customer inquiries.
• Collects, labels, processes and preserves blood, urine and other specimens according to established laboratory procedures.
• Enters, accesses and executes lab orders in the appropriate laboratory and electronic medical record system.
• Cleans and maintains laboratory supplies and work area.
• May update statistical records, labels tubes, and schedules processing runs.
• May perform moderate complexity testing.
• May perform phlebotomy and/or waived testing.
• Identifies patients using two identifiers.
• Performs a variety of administrative and clerical duties including admission activities, insurance verification, order entry processing and medical record processing.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.
• Explore All Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees