This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
The Laboratory Support Services Supervisor shall oversee and direct all pre-analytical processes within the life cycle of the laboratory specimen: collection, packaging, shipping, receiving, processing, tracking, and archiving. This role involves interfacing with Eurofins-DPT clients to resolve specimen issues and overseeing the scheduling of staff to ensure production schedules are met. The supervisor will counsel staff regarding problems encountered in daily operations and create and report to management on pre-analytical metrics and quality indicators. Additionally, they will recommend changes in services, processes, and policies that enhance pre-analytical efficiencies, work with Quality Assurance to resolve client complaints by investigating problems, developing solutions, and making recommendations to management. The supervisor will contribute to team effort by accomplishing related results as needed and support Eurofins-DPT’s business philosophy, leadership values, and ethics. They will conduct timely investigations in coordination with Quality Assurance related to site quality events, including customer complaints, inquiries, non-conformances, corrective actions, and audit findings. The role requires performing duties in compliance with all applicable regulatory and accrediting agencies and cGMP expectations, including facility and equipment maintenance, validation review and approval, and training.
