Lab Supervisor

Carolina Health Specialists•Myrtle Beach, SC

4h•Onsite

About The Position

We are currently seeking a LABORATORY SUPERVISOR needed for our busy in-house Lab within our out-patient medical offices in Myrtle Beach. ASCP Certification is required and at least 2 years of management is also preferred. Hours are Monday through Thursday 7:45 am - 5:15 pm and Fridays 8:00 am - 12:00 pm. Excellent pay and benefits including paid holidays, PTO and sick time, medical, dental, vision, short-term disability, company paid life insurance, pre-paid legal, identity theft, and 401k offered. Must be able to travel between offices. GENERAL SUMMARY OF DUTIES: The Lab Supervisor organizes and directs the daily activities of the laboratory. Responsible for supervising laboratory personnel, conducting and overseeing quality assurance and quality control, Calibrations, Linearity, Supervision of the POC program and collecting, analyzing, and interpreting lab results. The Lab Supervisor works in a laboratory environment That is either independent or part of a larger entity and performs duties that enable the laboratory to function on a day-to-day basis. Unlike a lab technician, a laboratory supervisor has significant managerial duties and responsibilities. Topics like safety protocol, disciplinary action, Staff scheduling, time sheets, performance evaluations all fall under the laboratory supervisor job description. The supervisor plays a role as liaison between outpatient offices. They are expected to schedule office time each month in the outpatient offices to be available to providers and staff. The Lab Supervisor is often required to make staffing decisions like hiring and firing with input from the Lab Director. Since a laboratory supervisor works on-site, they are also expected to perform many of the same tasks as a technician. They usually must directly apply their technical knowledge and background in the sciences on a daily basis. They will also oversee the work of others. A significant portion of the laboratory supervisor duties focuses on human interaction in all outpatient offices. The laboratory supervisor must use their communication skills to ensure that management’s practices are being followed. The laboratory is a dynamic environment where various workers with different personalities are attempting to work towards a common goal, and it is the responsibility of the laboratory supervisor to make sure that all workers have this goal in mind and do not behave in ways that are counterproductive In cases where disciplinary action is required, the laboratory supervisor has to be able to convey that action and the purpose behind it without unduly intimidating the worker. Being too rough may cause resentment or hurt feelings or otherwise cause an unsatisfactory relationship between employee and employee. Likewise, it is the duty of the laboratory supervisor to offer praise and encouragement when deserved to promote a positive work environment.

Requirements

B.S. Degree, or equivalent preferably in Medical Laboratory Science or related field.
ASCP, NCA, AMT or ABHI certification required.
3 to 5 years laboratory experience required, which includes at least 2 years in a management role.
Knowledge and skills in laboratory operations.
Knowledge of coding policies and procedures, reimbursement practices.
Knowledge of health insurance processing and clinic operating policies.
Knowledge of Medicare, Medicaid and Managed Healthcare policies.
Knowledge of Athena Practice Management system.
Knowledge of Laboratory information systems.
Knowledge of HIPAA policy and procedures.
Knowledge of laboratory techniques in performing routine laboratory testing
Knowledge of startup and maintenance procedures for laboratory instrumentation.
Knowledge of phlebotomy and specimen processing and collection techniques.
Knowledge of company policies and protocols.
Knowledge of DOT, OSHA and DEHC regulations
Skill in operating a variety of laboratory instrumentation.
Skill in preparing accurate QA reports.
Skill in training staff and students.
Skill in efficient and effective specimen collections.
Skill in clear and concise interactions with staff and patients.
Skill in identifying and resolving problems.
Skill in investigating patient information to support testing
Skill evaluating and troubleshooting issues
Skill in organizing work and using time wisely.
Excellent verbal, written and interpersonal skills.
Flexible and adaptable to changing conditions.
Ability to establish/maintain effective working relationships with patients, medical staff and the public.
Ability to read and understand oral and written instructions and follow written protocols.
Ability to set priorities and work under stress.
Ability to work independently.
Ability to remain calm and tactful when resolving problems involving all levels of staff, patients, visitors, vendors, etc.
Ability to accommodate staffing needs in various locations.
Ability to respond appropriately to instructions.
Ability to work independently with good organizational skills and attention to detail
Ability to set priorities, goals and objectives and strive toward realization of goals.
Ability to work effectively with patients and co-workers.
Ability to communicate effectively and clearly.
Ability to travel to various office sites.

Responsibilities

Day to day Laboratory operational oversight.
Employee scheduling, performance reviews, disciplinary action, resolution and management of employee related issues.
Maintains and supports adherence to Carolina Health Specialists policy’s and OSHA safety procedures.
Laboratory Liason between outpatient offices, sites and Laboratory Staff.
Daily Quality Control, weekly review and resolution
Quality Assurance program oversight and continued development.
Calibrations, linearities performance and documentation
QA functions including pending report overview.
Assisting Laboratory Technical Staff with resolution of instrument issues and workflow.
Work closely with Laboratory Services Director in updating and developing Laboratory procedures and policies.
Clear and concise communication with the Laboratory Staff.