Lab Supervisor - Inpatient Phlebotomy

Trinity Health•Hartford, CT

11d

About The Position

Trinity Health Of New England is looking for a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Inpatient Phlebotomy Section. You would lead the strategic and daily operations of assigned department, ensuring accurate, timely testing and exceptional service. This role oversees quality programs, regulatory compliance, and continuous process improvement. Responsible for staffing, training, and performance management, the supervisor fosters a culture of safety, accountability, and collaboration. Acts as a technical expert and liaison across departments, resolves complex issues, and supports LIS enhancements. Maintains operational efficiency, fiscal responsibility, and a strong commitment to quality and customer satisfaction.

Requirements

Bachelor’s degree or higher in Physical, Chemical, or Biological Science. Or, an Associate’s degree is acceptable with a minimum of 10 years of experience in Clinical Laboratory Science.
Current ASCP certification (or equivalent) relevant to the assigned department is required.
Three (3) years of experience in Clinical Laboratory Science.

Nice To Haves

Prior experience in a senior, lead, or supervisory role is preferred.

Responsibilities

Oversee the day-to-day technical and operational functions of the laboratory, ensuring consistent workflow, timely specimen processing, and adherence to established protocols.
Monitor workload distribution and adjust staffing or processes to maintain service continuity.
Plan, implement, and monitor comprehensive quality control (QC) and quality assurance (QA) programs.
Recruit, interview, and onboard laboratory staff.
Provide ongoing training, mentorship, and performance evaluations.
Address performance issues through coaching and corrective action.
Ensure staff competency through regular assessments and documentation in accordance with departmental and regulatory requirements.
Ensure compliance with safety protocols, including proper handling of hazardous materials and use of personal protective equipment (PPE).
Foster a collaborative, respectful, and customer-focused work environment that encourages professional growth and high performance.
Manage laboratory resources effectively, including personnel, instrumentation, and supplies.
Monitor inventory levels, forecast future needs, and submit procurement requests with appropriate justification.
Develop, review, and update laboratory policies and standard operating procedures (SOPs) to reflect current best practices, regulatory changes, and operational needs.
Collaborate with IT and clinical teams to implement and maintain LIS functionality and staff training to ensure accurate data capture and reporting.
Provide phlebotomy coverage during staffing shortages or high-volume periods.
Act as a liaison between the laboratory and other departments, including nursing, medical staff, and administration.