Lab Services Manager

Cleveland Clinic•Great Barrington, MA

1d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. A Laboratory Supervisor is responsible for the technical and scientific oversight of the laboratory, including day-to-day operations, supervision of personnel performing testing, and the accuracy and timeliness of test result reporting. A caregiver in this position works days from 8:00AM – 5:00PM.

Requirements

Pattern I: In areas that support Clinical Pathology: Bachelor's degree in a chemical, biological, clinical or medical laboratory science, or medical technology from an accredited institution
5 years of clinical laboratory training or experience, or both, in high complexity testing
3 years of clinical laboratory management or supervisory experience
Laboratory training or experience and can be met by any combination of years of clinical laboratory training or experience
Clinical laboratory training or experience can be met by: Medical technology internship Full time experience performing non-waived testing for the required number of years Part-time experience performing non-waived testing, with 2080 hours equivalent to one year
In areas that support Anatomic Pathology (depending on department): Bachelor’s degree from a four-year college or university
Education and training equivalent to meet ASCP Board of certification qualifications for Histotechnologist (HTL) OR Education and training equivalent to meet ASCP Board of Certification qualifications for Cytotechnologist (CT) AND Meets the requirements and training of a Cytotechnologist (CT) as dictated by most current CLIA regulations
Diploma and/or transcripts must be provided
Education will be verified
Education outside of the United States requires diploma/transcripts translated into English and proof of foreign equivalency from a NACES (National Association Credential Evaluation Services, Inc) member
Visual acuity to study specimens under a microscope.
The ability to distinguish colors.
Fine motor skills and manual dexterity to handle specimens and lab equipment required to process specimens and repair equipment.
May be required to stand for long periods of time.
Light lifting may be required.
May be exposed to hazardous chemicals, biohazards, radioactive materials, etc.
Follows standard precautions using personal protective equipment as required.

Responsibilities

Participate in verifying test procedures performed and establishing laboratory's test performance characteristics, including the precision and accuracy of each test and test system
Ensure enrollment and participation in an HHS approved proficiency testing program commensurate with the services offered.
Establish a quality control program appropriate for the testing performed, establish the parameters for acceptable levels of analytic performance and ensure that these levels are maintained throughout the entire testing process from the initial receipt of the specimen, through sample analysis and reporting of test results.
Resolve technical and operational problems and ensure that remedial actions are taken whenever test systems deviate from the laboratory's established performance specifications.
Ensure that patient test results are not reported until all corrective actions have been taken and the test system is functioning properly.
Identify training needs and ensure that every performing tests receives regular in-service training and education appropriate for the type and complexity of the laboratory services performed.
Evaluate the competency of all testing personnel and assure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
Ensure the competency of testing personnel in areas of responsibility i.e. moderately complexity and/or high complexity testing.
Ensure that the staff maintain their competency to perform test procedures and report test results promptly, accurately and proficiently.
Evaluate and document competency assessment of testing personnel in laboratory area of responsibility at least semiannually during the first year the testing personnel tests patient specimens and annually thereafter.