Lab Operations Supervisor- Hughes Spalding

Children's Healthcare of Atlanta • Atlanta, GA

124d

About The Position

Supervises departmental activities to achieve quality service and outcomes. Accounts for day-to-day patient testing within the laboratory, defined by either single cost center and/or greater than 10 but less than 30 full-time employees and/or limited specialized training. Actively promotes a lean work culture by performing group leader duties to encourage consistent use of Lean principles and processes, including continually seeking work process improvements. Assists leadership team with administrative and technical support as required. Recognizes necessity of staff to own their motivation, morale, performance, and professional development. Actively encourages performance and behavior consistent with a commitment to the lab’s and Children's Healthcare of Atlanta's mission, goals, and values by providing the materials and processes necessary to be successful.

Requirements

• 4 years of experience as a medical technologist or histotechnologist in a high complexity clinical laboratory setting.
• Bachelor’s degree in Medical Technology, chemical, biological, or clinical laboratory science from an accredited institution.
• Current certification as a Medical Technologist, Medical Laboratory Scientist, or Histotechnician/Histotechnologist (ASCP or equivalent).
• Eligible Georgia Department of Human Resources supervisor certification.

Responsibilities

• Plans, coordinates, and directs testing activities.
• Performs duties, makes decisions, takes actions, and continually strives to improve work processes using an awareness of how work performed is valued by the customer.
• Ensures sufficient quantities of supplies, reagents, and qualified/competent staff are available to meet standards of care as appropriate for age of patients served in a cost-effective manner.
• Supervises laboratory personnel engaged in performing routine and specialized technical procedures, evaluating work performed, and handling procedural and technical laboratory problems.
• Implements quality control programs to ensure reliability of testing procedures, proper function of laboratory equipment, and ongoing compliance with federal regulations and other regulatory agencies.
• Prepares and maintains applicable records.
• Prepares administrative reports reflecting volume of work, procedures utilized, and test results.
• Coordinates preparation of reports and analyses, setting forth progress, adverse trends, and appropriate recommendations or conclusions.
• Performs technical functions of Medical Technologist 3 or Senior Histotechnician as outlined in MT or HT job description and performs other duties as required by department.
• Participates actively in hiring new staff.
• Coaches team members and clarifies performance expectations for each.
• Provides timely feedback in a positive manner that supports staff success and promotes ownership and commitment.
• Completes annual performance evaluations.
• Follows departmental and system policies and procedures, including those pertaining to safety and compliance.
• Provides job breakdown sheets and encourages adherence to standard work and continual process improvement.
• Actively promotes a lean culture by performing duties to promote an understanding and consistent use of lean principals and processes.
• Facilitates implementation of lean process improvement ideas.
• Performs standard work, metric reviews, audits, and gemba walks.
• Manage the day to day operations of the staff, including but not limited to: work assignments, task management, time tracking/management, and on-the-job training.
• Take an active role in coaching and mentoring the team to ensure continued employee growth and success both on the team and at the broader CHOA organization.
• Assist manager with employee performance evaluations and hiring decisions.

Benefits

• Comprehensive compensation and benefit package that supports our mission, vision and values.
• Programs and services that have distinguished us as a best place to work in the country.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees