Lab Manger

MICRO PRECISION CALIBRATION INC•Beaverton, OR

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About The Position

DUTIES AND RESPONSIBILITIES Responsible for supervising the Metrology technical personnel calibrating variety of test instruments for one or more skill areas, such as: Ø Electrical Equipment Ø Dimensional Equipment Ø Industrial / Mechanical Equipment Ø Temperature Equipment Ø RF/Optical Equipment Calibration Process Implement the applicable requirements, customer requirements, QM and CSD. Capable in developing formal plans for facilities and equipment, personnel training and certification, measurement standards and traceability. Ability to recognize and address non-conformances and file Corrective Action Reports. Provide administration in all areas of service to facilitate both quality and quick turnaround. Capable in conducting workshops and classes for personnel / technician training. Conducts pre-evaluation and inspections to all customer equipment such as visual checking, cleaning, functional and self-testing. Ensures that maintenance, minor repair and calibration of equipment are carried out and completed based on the set schedule in accordance with customer specifications and requirements. Communicates the status and proper calibration updates to the concerned personnel or group on a timely manner; regularly collaborates with other technicians, CSRs, Sales and Purchasing. Analyzes data, uncertainty computation, uploading of data and report generation. Ensure that all calibration data is accurate and sufficient to take into account for complete reproducibility. Ensures compliance to quality standard based on existing and approved quality procedures. Ensure that environmental conditions are adequate for the work performed. Ensure that the sensitivity of the environmental conditions and accuracy of the records in the values ??shown are relevant in the calibration certificates. Ensure that the version used of the calibration procedure is the most recent and suitable for the instrument under test. Transport the instruments (customer and MPC), including reference standards, reference materials, software and hardware, so that it does not adversely affect the accuracy of the instrument does not degrade the net value of the instrument. Notify the Quality Assurance Manager, the customer, Division Manager and Sales Manager when an instrument is lost, damaged at any point of the service, or stolen having it under the protection of MPC. Ensure that the nomenclature and identification of the instruments is accurate and complete in CMS assuring it match with instrument identification. Ensure that calibration certificates contain accurate information and that all information required by the customer is documented in the report. Verify reported results, used calibration procedures, approved functions, reference standards used and identification of traceable patterns for accuracy and reproducibility. Ensure the safe handling, use and transport of customer and MPC equipment at all times during field service work. Seek supervision and / or assistance from the client to operate and / or calibrate the client's equipment which is installed, assembled and / or configured in the operation line. Study the equipment configuration, the operation process and the safety features of the unit before calibration, as long as it is part of an assembly of the machine or a production line. Protects and completes the necessary documentation related to field work, including the documentation in the worksheets, field service order form, abuse, misuse and / or mishandling of instruments and equipment, as well as laptops and computers. Ensure that the calibration data is accurate and sufficient to allow a complete reproducibility. Participate or support during accreditation or customer assessment as required. Perform the activities of qualified technician in calibration and / or repair according to the list of authorized technical capacity. Technician has the responsibility to stop work operation any time non-conformity is identify; Reports non-conformity to immediate superior, Lab Manager, Sales & CSR that was identified during the pre-evaluation and inspection process. Other Lab Manager has the authority and resources needed to carry out their duties, including: Implementation, maintenance and improvement of the management system; Identification of deviations from the management system or from the procedures for performing laboratory activities; Initiation of actions to prevent or minimize such deviations; Reporting to laboratory management on the performance of the management system and any need for improvement; Ensuring the effectiveness of laboratory activities. Ability to write procedures, train personnel, capable in managing company instrumentation, good housekeeping skills, capable in computer database management for company instruments. Responsible for the control of standards maintenance and intermediate checks of company equipment. Travels regionally or out of the country to perform field calibration work. Assists in the planning and scheduling of calibration workload when input is deemed necessary. Coordinates and responds promptly to customer inquiries and provides technical support and advice as required; coordination should be supported with factual information. Maintains accurate records of all activities and prepares technical reports with recommendation as applicable. Works with the Department in setting general goals and develops, supports and implements plans to hit identified targets; recommends improvement to support current operation and related processes Observes safety precautions and quality standard in the performance of task and complies with the company directives and policies; observes proper communication practices and manages confidentiality of information within and outside the group If the Lab Manager does not meet Tech 3 Dimensional and Electrical requirements, then there must be another technician at a Tech 3 Dimensional level that can report to the Lab Manager. Requirements The professional qualifications required and the experience necessary to effectively complete the responsibilities of this position. Education: - Educational attainment gained from Technical or other related courses, preferably in Metrology, Instrumentation, Electronics or its equivalent. Training: - Complete the QMS exams 101, 102, 103, 104, 105, 201 and 401 with 70% minimum score. - ESDC Teamsite Module, to be completed within 3 days of commencing employment. - System / Software development system / Software modification. - Qualification and Certification. - -Basic Trouble Shooting and Repair Techniques. Work Experience: - Minimum 7 years of metrology experience and/or years of audit/ quality experience. - Meets all requirements of either an Electronic or Dimensional Supervisor. Knowledge, Skills and Ability: Demonstrates good verbal communication, good written skills Knowledgeable in calibration procedures, computation of uncertainty and computer applications. Must have keen eye for quality and details, basic problem solving techniques. Familiar with techniques and tools associated with ISO/IEC 17025. Team player, Trustworthy, Service oriented and can manage priorities. Ability to drive four-wheel vehicle (w/ valid driver’s license) is an advantage.

Requirements

Educational attainment gained from Technical or other related courses, preferably in Metrology, Instrumentation, Electronics or its equivalent.
Complete the QMS exams 101, 102, 103, 104, 105, 201 and 401 with 70% minimum score.
ESDC Teamsite Module, to be completed within 3 days of commencing employment.
System / Software development system / Software modification.
Qualification and Certification.
-Basic Trouble Shooting and Repair Techniques.
Minimum 7 years of metrology experience and/or years of audit/ quality experience.
Meets all requirements of either an Electronic or Dimensional Supervisor.
Demonstrates good verbal communication, good written skills
Knowledgeable in calibration procedures, computation of uncertainty and computer applications.
Must have keen eye for quality and details, basic problem solving techniques.
Familiar with techniques and tools associated with ISO/IEC 17025.
Team player, Trustworthy, Service oriented and can manage priorities.

Nice To Haves

Ability to drive four-wheel vehicle (w/ valid driver’s license) is an advantage.

Responsibilities

Responsible for supervising the Metrology technical personnel calibrating variety of test instruments for one or more skill areas
Implement the applicable requirements, customer requirements, QM and CSD.
Capable in developing formal plans for facilities and equipment, personnel training and certification, measurement standards and traceability.
Ability to recognize and address non-conformances and file Corrective Action Reports.
Provide administration in all areas of service to facilitate both quality and quick turnaround.
Capable in conducting workshops and classes for personnel / technician training.
Conducts pre-evaluation and inspections to all customer equipment such as visual checking, cleaning, functional and self-testing.
Ensures that maintenance, minor repair and calibration of equipment are carried out and completed based on the set schedule in accordance with customer specifications and requirements.
Communicates the status and proper calibration updates to the concerned personnel or group on a timely manner; regularly collaborates with other technicians, CSRs, Sales and Purchasing.
Analyzes data, uncertainty computation, uploading of data and report generation. Ensure that all calibration data is accurate and sufficient to take into account for complete reproducibility.
Ensures compliance to quality standard based on existing and approved quality procedures.
Ensure that environmental conditions are adequate for the work performed.
Ensure that the sensitivity of the environmental conditions and accuracy of the records in the values ??shown are relevant in the calibration certificates.
Ensure that the version used of the calibration procedure is the most recent and suitable for the instrument under test.
Transport the instruments (customer and MPC), including reference standards, reference materials, software and hardware, so that it does not adversely affect the accuracy of the instrument does not degrade the net value of the instrument.
Notify the Quality Assurance Manager, the customer, Division Manager and Sales Manager when an instrument is lost, damaged at any point of the service, or stolen having it under the protection of MPC.
Ensure that the nomenclature and identification of the instruments is accurate and complete in CMS assuring it match with instrument identification.
Ensure that calibration certificates contain accurate information and that all information required by the customer is documented in the report.
Verify reported results, used calibration procedures, approved functions, reference standards used and identification of traceable patterns for accuracy and reproducibility.
Ensure the safe handling, use and transport of customer and MPC equipment at all times during field service work.
Seek supervision and / or assistance from the client to operate and / or calibrate the client's equipment which is installed, assembled and / or configured in the operation line.
Study the equipment configuration, the operation process and the safety features of the unit before calibration, as long as it is part of an assembly of the machine or a production line.
Protects and completes the necessary documentation related to field work, including the documentation in the worksheets, field service order form, abuse, misuse and / or mishandling of instruments and equipment, as well as laptops and computers.
Ensure that the calibration data is accurate and sufficient to allow a complete reproducibility.
Participate or support during accreditation or customer assessment as required.
Perform the activities of qualified technician in calibration and / or repair according to the list of authorized technical capacity.
Technician has the responsibility to stop work operation any time non-conformity is identify; Reports non-conformity to immediate superior, Lab Manager, Sales & CSR that was identified during the pre-evaluation and inspection process.
Implementation, maintenance and improvement of the management system
Identification of deviations from the management system or from the procedures for performing laboratory activities
Initiation of actions to prevent or minimize such deviations
Reporting to laboratory management on the performance of the management system and any need for improvement
Ensuring the effectiveness of laboratory activities.
Ability to write procedures, train personnel, capable in managing company instrumentation, good housekeeping skills, capable in computer database management for company instruments.
Responsible for the control of standards maintenance and intermediate checks of company equipment.
Travels regionally or out of the country to perform field calibration work.
Assists in the planning and scheduling of calibration workload when input is deemed necessary.
Coordinates and responds promptly to customer inquiries and provides technical support and advice as required; coordination should be supported with factual information.
Maintains accurate records of all activities and prepares technical reports with recommendation as applicable.
Works with the Department in setting general goals and develops, supports and implements plans to hit identified targets; recommends improvement to support current operation and related processes
Observes safety precautions and quality standard in the performance of task and complies with the company directives and policies; observes proper communication practices and manages confidentiality of information within and outside the group