Lab Manager (San Jose)

CSI Medical Group PC•San Jose, CA

1d•$125,000 - $155,000•Onsite

About The Position

Schweiger Dermatology Group is one of the leading dermatology practices in the country with over 570 healthcare providers and over 170 offices in New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Schweiger Dermatology Group provides medical, cosmetic, and surgical dermatology services with over 1.5 million patient visits annually . Our mission is to create the Ultimate Patient Experience and a great working environment for our providers, support staff and all team members. Schweiger Dermatology Group has been included in the Inc. 5000 Fastest Growing Private Companies in America list for seven consecutive years. Schweiger Dermatology Group has also received Great Place to Work certification. To learn more, click here . Schweiger Dermatology Group's Ultimate Employee Experience : Multiple office locations, find an opportunity near your home Positive work environment with the tools to need to do your job and grow Full time employees (30+ hours per week) are eligible for: Medical ( TeleHeath included) , HSA/FSA, Dental, Vision on 1st of the month after hire date 401K after 30 days of employment Your birthday is an additional personal holiday Company Sponsored Short Term Disability Pre-tax savings available for public transit commuters Part-time employees (less than 30 hours) are eligible for: Dental and Vision on 1st of the month after date of hire 401K after 30 days of employment Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services The manager oversees the day-to-day operations of the laboratory and supports the Laboratory Director in implementing and executing all CLIA required tasks. The Laboratory Director will adhere to and support our culture of compliance and safety by following all Standard Operating Procedures (SOPs) with attention to detail, accuracy, and professionalism at all times.

Requirements

Associate Degree required; Bachelors Degree preferred
Special training of at least 30 days to six months in histology techniques required to achieve familiarity with handling specimens and staining. Formal ASCP-type accredited training is preferred as a quality standard. A pre-hire assessment will be conducted to determine familiarity with handling specimens and staining. A satisfactory score would be required for employment consideration.
Training and a post training assessment for all role-applicable SOPs and Laboratory Compliance workflows must be completed after hire but before any laboratory work can be completed. A competency assessment will occur at one month before independent work is permitted. Role specific SOPs and Laboratory Compliance workflows are outlined in the Pathology Training Program Smartsheet.
Two years of high volume dermatopathology laboratory management
Familiarity of on-the-job with histology techniques
Experience in large-scale organization or high-volume production environment required to gain seasoned familiarity with processing specimens in production environment. Should be familiar with most major techniques for staining and special staining.
Analytical skills necessary for processing slides under tight deadlines and general supervision; should have ability to identify specific specimens for supervisory follow-up.

Nice To Haves

Histotechnician, Clinical Laboratory Technician or Clinical Laboratory Technologist license is preferred.
ASCP HT or HTL Certification is preferred.

Responsibilities

Ensure high quality product, work with pathologists and technicians to determine and resolve root cause of all quality issues
Ensure turn-around-time metrics are met
As needed, will work as a Histotechnician or Grossing Personnel (per qualifications and training) to support staff
Collect necessary data for quality meetings, present data to Lab Director, take meeting minutes, schedule meetings, and maintain documentation
Ensure all QA/QC is completed per SOP
Ensure all training and competency is completed per SOP
Ensure all equipment in the laboratory is properly maintained and functional
Ensure all safety and regulatory requirements are met per CLIA and SOP
Maintain inventory needed for operations of the laboratory, ensure expiration dates are monitored and expired materials are disposed of properly
Will complete daily compliance walk-throughs to ensure all staff are always following all protocols
Maintain an ‘inspection-ready’ laboratory at all times
Collecting and distributing control materials; preparing controls for IHC and special stains
Serves as Safety Office per laboratory SOP
Maintains the QA Management Plan by performing the following tasks:
Annual Review of SOP: Confirmation of the SOPs are reviewed on an annual basis and approved by the new director in the event of directorship change.
Annual Review of Laboratory Job Descriptions: The lab manager will present Job Descriptions for all staff to the Laboratory Director for annual review.
Training and Competency of Lab Personnel: The lab manager will assess employee files monthly to confirm all training and competencies are complete and documented on Smartsheet: Training and Competency (a calendar)
Compliance Complaint Investigations: The compliance department will receive, investigate, and resolve any complaints
Confidentiality of PHI: All staff are responsible for protecting PHI and reporting PHI breaches to compliance.
Room Temperature, Room Humidity and Reagent Refrigerator Temperature: The lab manager will confirm the Room Temp and Humidity QC log and the Reagent Refrigerator QC log are completed daily, all variances are addressed, and logs are reviewed / signed by supervisor monthly.
Expired Reagents: The lab manager will confirm a review of reagent expiration dates is completed daily and all expired reagents are removed from the laboratory
Reagent Labeling: The lab manager will confirm a review of reagent labeling is completed daily and all mislabeled reagents are corrected or removed from the laboratory
Safety - Air Quality Maintenance - HEPA Filters: The lab manager will confirm filters are replaced on a monthly basis; proof of service is to be maintained in air quality binder.
Safety - Annual Air Quality Assessment: The lab manager will confirm IAQ assessment is completed on an annual basis; proof of service is to be maintained in air quality binder.
Safety - Vapor Monitoring: The lab manager will confirm vapor monitoring is completed on an annual basis; proof of monitoring is to be maintained in air quality binder.
Twice Annual Testing Results: Lab manager and lab director will review the outcome of twice annual testing
Proper Specimen Labeling - Biopsy Site Locations are Properly Identified: Ensure pre-analytical staff assesses each specimen for biopsy site accuracy. Staff will track all office requests to update body site locations.
Proper Specimen Labeling - Labeling Errors: Ensure pre-analytical staff assessed each specimen for labeling and order accuracy
Proper Specimen Labeling - Specimens are not Switched: Ensure all cases are monitored throughout the histology process to assess for possible switched specimens.
Test Order Communication: The lab manager will assess the accuracy of test orders with a monthly audit of 10 requisitions and review errors reported via the Smartsheet: Lab Incident Reporting
Grossing Documentation: The lab manager will assess the accuracy of grossing notes entered into LIS with a monthly audit of 10 requisitions
Histology Quality: Ensures the pathologists assesses each case for histology errors and reports unexpectable findings
Accuracy and Availability of Corrected Reports: The lab manager will run monthly reports from LIS for corrected report and confirm all corrected reports have correct date/time stamp and both final and corrected reports are in the patient’s chart.
Use of Amended Reports with Diagnostic Impact: The lab manager will run monthly reports from LIS for corrected report and will assess if diagnosis was impacted between initial and corrected report.
Report Transmission Accuracy: Lab manager will assess 20 SDG and 20 reference laboratory reports to confirm transmission accuracy to LIS
Design and enforce efficient workflows to support the laboratory safety and productivity metrics
Maintain a clean and well-organized laboratory
Schedule staff to meet laboratory requirements, anticipate volume trends and plan for growth with adequate staffing and equipment
Monitor discrepancy trends and determine root cause, work with operations staff to minimize avoidable errors
Follow all document management protocols when SOPs or training documents require editing / updating

Benefits

Multiple office locations, find an opportunity near your home
Positive work environment with the tools to need to do your job and grow
Medical ( TeleHeath included) , HSA/FSA, Dental, Vision on 1st of the month after hire date
401K after 30 days of employment
Your birthday is an additional personal holiday
Company Sponsored Short Term Disability
Pre-tax savings available for public transit commuters
Dental and Vision on 1st of the month after date of hire
401K after 30 days of employment
Employee discounts on Schweiger Dermatology Group skin care products & cosmetic services