Lab Management Specialist

PerkinElmer•Cambridge, MA

1d•Onsite

About The Position

We are looking for a highly motivated Lab Management Specialist to provide critical, on-site support as part of a dynamic PerkinElmer lab service team. The role is mainly responsible for management of lab environments to ensure the efficient operations within the customer lab space, to give time back to the scientists. These responsibilities require great customer service and drive to succeed to provide a quality service. This role is a laboratory management role and has no people management responsibilities.

Requirements

Attention to detail and understanding of the laboratory environment.
Excellent organizational skills: ability to troubleshoot and solve problems independently.
Ability to follow oral and written directions.
Basic experience with MS Office: Excel, Word, Outlook, and PowerPoint.
Excellent customer service and customer relations skills.
Ability to critically review ways of working effectively.
EHS and Quality in Labs knowledge and experience.
Bachelor’s Degree in a chemistry, biology, or other relevant discipline OR Associate degree in a chemistry, biology, or other relevant discipline with 2+ years’ experience in a laboratory environment OR High School Qualifications with 5 years' experience in a laboratory environment or customer service environment.

Nice To Haves

Experience within a laboratory environment.
EHS and Quality in Labs knowledge and experience.

Responsibilities

Perform system ownership responsibilities on a range of laboratory equipment and communication on instrument availability.
Liaise with facility engineering and promptly communicate of business impact to lab users and other stakeholders.
Site contact for third party vendors in support of instrument installations and other lab work.
Inspect customer labs for quality, process, and safety improvements.
Maintain oversight of the lab operations.
Align procedures and processes across customer lab spaces.
Provide insight for departmental EHS and Quality.
Work as a team with PE Customer Service Engineers and Instrument Support Coordinators to provide seamless Lab Management Service.
Follow SOPs, protocols, and other guidelines as it relates to the required tasks.
Be able to interact with colleagues in other functions to solve problems.
Decontaminate equipment prior to service events.
De-ice and de-frost freezers
Coordinate pipette calibration events
Provide continuous improvement initiatives to benefit ways of working.
Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment.