Lab Lead Support Services - Processing Department (Evening)

Bon Secours Mercy Health • Richmond, VA

1d • Onsite

About The Position

Thank you for considering a career at Bon Secours! Scheduled Weekly Hours: 40 Work Shift: Evenings (United States of America) Summary of Primary Function/General Purpose of Position The Lab Lead Support Services functions as department lead to coordinate daily operations of assigned areas in terms of staffing and workflow. The Lab Lead obtains specimens, assists with processes for testing and referral testing, performs waived and select testing, and assists with daily scheduling, data collection inventory, and troubleshooting sample and customer issues. Essential Job Functions • Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service. • Performs all duties of phlebotomists and processors as needed. • Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality. • Assists leadership with department needs. • Manages quality assurance documentation of personnel as needed. • Provides oversight for scheduling and timekeeping. • Implements policies and procedures as relates to specific area. • Oversees training and orientation of personnel. • Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Licensing/Certification Phlebotomy Certification (required if lead of phlebotomy) Education High School/GED (required) Associates, Allied Health Sciences, Phlebotomy with additional coursework (preferred) Work Experience Previous experience in a laboratory setting (preferred) Previous experience in leadership position in customer service environment (preferred) 3 years phlebotomy experience with EKG experience (preferred) Skills & Abilities: Ability to provide quality, error-free work in a fast-pasted environment Engage with staff and patients in a professional manner Strong interpersonal communication and organization skills Bon Secours is an equal opportunity employer. As a Bon Secours associate, you’re part of a Mission that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: Core Laboratory - St. Mary's - Richmond It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you’d like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]. We believe your best is yet to come. At Bon Secours, we celebrate the human side of health care, uniting individuals from all walks of life. We'll ask a lot of you, but we'll give a lot back, as well. Whether you’re called to bedside care, patient support, community service or operations and administration, there’s a place for you here. Because if there's one thing we know for certain, it's that good works start with great people. We’ll support and empower you to bring your best – in service of our patients and our Mission.

Requirements

• Phlebotomy Certification (required if lead of phlebotomy)
• High School/GED (required)
• Ability to provide quality, error-free work in a fast-pasted environment
• Engage with staff and patients in a professional manner
• Strong interpersonal communication and organization skills

Nice To Haves

• Associates, Allied Health Sciences, Phlebotomy with additional coursework (preferred)
• Previous experience in a laboratory setting (preferred)
• Previous experience in leadership position in customer service environment (preferred)
• 3 years phlebotomy experience with EKG experience (preferred)

Responsibilities

• Coordinates workflow related to all aspects of laboratory support services to include processing, phlebotomy, specimen transport, supply distribution, patient registration, and customer service.
• Performs all duties of phlebotomists and processors as needed.
• Monitors Lab Information System (LIS) reports and logs for compliance to assure pre-analytical processes are of highest quality.
• Assists leadership with department needs.
• Manages quality assurance documentation of personnel as needed.
• Provides oversight for scheduling and timekeeping.
• Implements policies and procedures as relates to specific area.
• Oversees training and orientation of personnel.
• Maintains standards of accreditation for The Joint Commission (TJC) and The College of American Pathologists (CAP) for specific area.

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts
• Paid time off, parental and FMLA leave, shot- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support
• Benefits may vary based on the market and employment status.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED