Lab Director

Planned Parenthood League of Massachusetts•Boston, MA

3d•$100 - $107•Hybrid

About The Position

Planned Parenthood League of Massachusetts (PPLM) is the state’s leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide. PPLM is seeking a Part-Time Laboratory Director to oversee the overall operations and administration of PPLM’s High Complexity Laboratory. This position requires approximately 5-10 hours per week and is hybrid remote, with on-site travel to the Boston laboratory expected at least twice per year (quarterly preferred).

Requirements

Must meet CLIA requirements to direct a high complexity laboratory (including 42 C.F.R. §493.1443).
Current license issued by the Commonwealth of Massachusetts, as applicable to the role.
Demonstrated experience and competency in a laboratory environment, including high‑complexity testing.
Strong complex problem‑solving skills.
Excellent written and verbal communication skills.
Proficiency with laboratory information systems, computer hardware, and automated test instruments.
Strong organizational skills with the ability to prioritize tasks and follow processes and procedures with accuracy.
Ability to maintain confidentiality and work collaboratively as part of an interdisciplinary team.
Ability to work effectively in a dynamic, high‑volume environment and interact professionally with diverse staff, clients, and vendors.
Ability to travel to the Boston laboratory as needed.

Responsibilities

Oversee and be actively involved in the overall operation and administration of the laboratory.
Remain available—onsite, by phone, or electronically—to support laboratory personnel as needed.
Ensure compliance with all applicable federal, state, and local laws and regulations, including CLIA requirements for high complexity testing.
Ensure that all duties of a laboratory director, laboratory manager, and assigned personnel are properly performed, and provide clinical supervision as appropriate.
Ensure the laboratory: Develops and implements policies, processes, and procedures to maintain consistent, high‑quality testing services. Operates under a quality system that ensures accurate, reliable, and timely test results. Implements ongoing quality assessment, including monitoring testing processes, identifying and correcting errors, and evaluating the effectiveness of corrective actions
Ensure enrollment and compliance with an HHS‑approved proficiency testing program in accordance with CLIA subpart H.
Ensure testing systems used for all phases of testing (pre‑analytic, analytic, post‑analytic) are appropriate for the laboratory and patient population.
Ensure appropriate physical and environmental conditions for testing.
Ensure a safe working environment for personnel, including adherence to safety and biohazard standards.
Ensure availability of a qualified general supervisor to oversee day‑to‑day testing operations and personnel.
Ensure staffing levels are sufficient and personnel are appropriately trained, educated, and competent.
Ensure new test procedures are reviewed, included in the procedure manual, and followed by staff.