Lab Computing Analyst

Zifo • Albany, NY

125d

About The Position

Zifo is working with a large pharma client to build a team of laboratory IT (lab computing, & Lab IT systems) professionals. This role will require a 100% on-site presence in Albany, NY. This role is not eligible for relocation assistance.

Requirements

• Bachelor of Science in computer science, life science
• Previous technical experience including (but not limited to); Windows technologies, networking, remote computing and backup systems preferred
• Excellent customer service skills complemented by an ability to listen to and interpret client requests
• Ability to troubleshoot complex instrument and technology issues
• Strong oral and written communication skills
• Ability to identify, track and complete tasks for multiple projects
• Knowledge of laboratory safety practices as defined by the company and/or customer’s site safety code

Nice To Haves

• Experience with virtual machine support (preferred)
• Experience with scientific instrumentation (preferred)

Responsibilities

• Execute validation test plans once approved by client(s)
• Revise and route Lifecycle documents for review and approval
• Update relevant IT lifecycle documents
• Participate in Sandboxing sessions with multifunctional teams
• Coordinate delivery of PC hardware to various laboratories and manufacturing areas
• Troubleshoot and resolve any IT issues / tickets as needed

Benefits

• Accrued vacation
• Medical insurance
• Dental insurance
• Vision insurance
• 401k with company matching
• Life insurance
• Flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees