Lab Computing Analyst
About The Position
Applies professional-level technical skill and judgment to provide non-routine technical support for computer/data center operations. Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting. Maintains access control, data integrity and file system security for the computer/data center environment. Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel. Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency. May participate in development of information technology and infrastructure projects. May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions.
Requirements
- Computing experience
- Adapting to the changes quickly
- Technical skills- windows 10, 11
- Customer service skills- emails and chats
- Troubleshooting
Nice To Haves
- Supervisory or Management skills
Responsibilities
- provide non-routine technical support for computer/data center operations
- install, configure and troubleshoot server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting
- maintain access control, data integrity and file system security for the computer/data center environment
- monitor, track and records system performance and utilization metrics
- communicate highly technical information to both technical and nontechnical personnel
- recommend process, hardware and software solutions, including new acquisitions and upgrades, to improve computer/data center efficiency
- participate in development of information technology and infrastructure projects
- client-focused, working in conjunction with Professional Services and outsourcing functions
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
