Lab/Clinical Support Assistant (Murfreesboro Primary Care)

ROANOKE CHOWAN COMMUNITY HEALTH CENTER•Murfreesboro, NC

38d•Onsite

About The Position

The Lab/Clinical Support Assistant performs task directly related to patient care in the lab. Assisting the Laboratory Coordinator with all functions related to patient care. Also performs duties of a CNA/MA as part of the patient care team. The Lab/Clinical Support Assistant will model behaviors consistent with the published values and the Code of Conduct of RCCHC. RCCHC Mission, Vision and Values Mission: Great care for every one every day. Vision: Striving to be the primary healthcare provider, dedicated to and supported by the people we serve. Values: (R)espectful, (C)ompassionate, (C)aring, (H)onest, (C)ommitted Population Served Roanoke Chowan Community Health Center will provide open access, community-oriented primary care of the highest quality to all residents within our service area and surrounding counties, regardless of their ability to pay.

Requirements

Requires an individual who is energetic, self-directed, task oriented, flexible, and dependable
Must possess good communication/people skills, be compassionate and patient, and have the ability to learn new task.
Must possess basic computer skills and the ability to effectively utilize the computer for communication and medical record documentation
Must be able to organize the workload for efficient timely completion, and assuming responsibility for assignments
Works effectively with others and is able to organize workload, as well as assume responsibility and maintain confidentiality
Must be able to work independently, exercise appropriate decision-making skills, and function effectively on a team.
Must be able to speak and communicate clearly and effectively
Must have a current Medical Certificate of Completion of Medical Assistant or be Listed with the Division of Facility Services Department of Human Resources as a Nursing Assistant I and/or with the North Carolina Board of Nursing as a Nursing Assistant II.
Knowledge and thorough understanding of Federally Qualified Health Centers (FQHC’s) in regard to the Federal 330 Public Health Service Act
Knowledge of computer systems and applications.
Skill in exercising a high degree of initiative, judgment, and discretion.
Skill in analyzing situations accurately and taking effective action.
Skill in establishing and maintaining effective working relationships with the medical and administrative staff, patients and the community.
Skill in planning, organizing, and prioritizing work; delegating and achieving goals and objectives.
Skill in exercising judgment and discretion in developing, interpreting, and implementing departmental policies and procedures.
Skill in identifying and resolving problems.
Skill in developing comprehensive reports.
Ability to plan, organize, and integrate priorities and deadlines.
Ability to identify, analyze, and interpret complex data and, resolve operational problems.
Ability to evaluate and make recommendations for continuous quality improvement.
Ability to evaluate and make recommendations for continuous risk assessment.
Ability to anticipate and react calmly in emergency situations.
Ability to communicate clearly and effectively orally and in writing.
Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, and appropriate organizational software.

Nice To Haves

Preferred experience in a lab or medical practice

Responsibilities

Functions as part of the patient care team
Performs supply tasks
Communicates effectively with office staff, patients and visitors
Functions independently in practice laboratory
Performs venipuncture for laboratory specimens
Performs tasks related to proper decontamination of used instruments and supplies
Performs processing tasks with skill and accuracy, and utilizes proper techniques
Documents quality control data according to established policy
Participants in educational programs
Demonstrates commitment to Partnership in Patient Care philosophy
Demonstrates a commitment to ongoing self-development and quality improvement
Maintains a safe environment of employees, visitors and patients
Accurately and efficiently utilizes the Electronic Health Record as a mean to communicate and to document patient care
Maintain compliance with workflows, policies and procedures as well as other activities to support PCMH model of care and accreditation
Performs other duties as assigned.