Lab Automation Senior Engineer

Comcast•Philadelphia, PA

54d

About The Position

The Technology + Product organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. About the Team: This team is responsible for end-to-end wireless network performance including Verizon, WiFi network, roaming and customer care. The team is a horizontal organization across several Comcast organizations including device team, marketing team, care team and 5G team. The team is responsible for any post launch device issues with the OEMs (Apple, Samsung and Google). What You'll Do: Manage the needed testing conducted by third party company Conduct small-scale walk and drive tests when needed Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account Define setup details for benchmarking and drive tests Make recommendations for improvements to future tests Create presentations for targeted audiences, technical and executive

Requirements

In-depth knowledge of LTE, 5G SA, 5G NSA, and WiFi
Experience with lab automation using AI tools such as TestRigor, and use of LLM and prompts
Experience with device lab testing, and help with lab testing
Ability to triage field issues and define test scenarios for regression

Nice To Haves

Hands-on experience on network simulation tools such as Keysight, R&D, etc.
Familiarity with the Customer Care call process
Good understanding of iOS and android mobile architecture, and network topologies
Understanding of functioning of WiFi Connection Managers on UE's
In-depth technical experience and involvement with wireless network performance testing, including analysis of drive / walk / benchmarking data
Experience with defining and managing wireless network field testing requirements, working in conjunction with other sub-teams
Experience with XCAL and XCAP

Responsibilities

Manage the needed testing conducted by third party company
Conduct small-scale walk and drive tests when needed
Perform detailed analysis of collected log file data as needed, taking detailed 4G / 5G / WiFi call and data flows into account
Define setup details for benchmarking and drive tests
Make recommendations for improvements to future tests
Create presentations for targeted audiences, technical and executive

Benefits

Medical & Dental
401(k) Savings Plan
Generous paid time off
Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

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