About The Position

The Laboratory Assistant performs a variety of laboratory duties within the assigned department, in order to provide appropriate service levels to both internal and external customers. The Laboratory Assistant I will be proficient in one of the following, the Laboratory Assistant II will be proficient in two of the following, and a Laboratory Assistant III will be proficient in all of the following: Laboratory Customer Service Phlebotomy Specimen Processing

Requirements

  • High School Diploma/GED.
  • Proficient in keyboarding
  • Ability to use a computer and required applications
  • Ability to read, analyze, interpret business documents, policies and procedures.
  • Ability to effectively communicate both directly and via phone/email sensitive information and respond to questions from patients, customers, provider, coworkers, and vendors
  • Ability to recognize and solve basic problems regarding area of responsibility and to refer involved issues to the department supervisor
  • Ability to add, subtract, multiply and divide whole numbers
  • Ability to work under stressful situations and able withstand the sight of blood
  • Ability to prioritize tasks
  • Ability to apply common sense understanding to carry out instructions in simple written, oral, or diagram form
  • Ability to read and comprehend departmental SOPS and safety manuals.
  • Ability to utilize basic ordering and inquiry functions within the Laboratory Information System.

Nice To Haves

  • Phlebotomy experience preferred
  • Experience in a Healthcare/Customer Service Environment or similar setting preferred
  • Medical Terminology preferred

Responsibilities

  • Laboratory Customer Service
  • Phlebotomy
  • Specimen Processing
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