Lab Assistant/Phlebotomist

SSM Health • St. Louis, MO

53d • Onsite

About The Position

All the duties and standards of this position will be performed according to established policies, procedures and guidelines within the department and the health system. These examples of work are not all-encompassing or restrictive and are expected to vary with changing needs and priorities. The duties for a specific position with this title will be defined and assigned by the immediate department director/manager.

Requirements

• High School Diploma, GED, or grandfathered through experience.
• Good oral, written and electronic data communication skills enabling the translation of facts to/from a variety of sources both within and outside of the laboratory.
• Good interpersonal skills.
• Ability to work with and interpret numbers and figures.
• Ability to manage time, organize daily schedule to meet productivity standards and cope with professional stress.
• Work requires the knowledge and skills necessary to provide direct patient care appropriate to patient population of specialty: Adult (15 - 65 years) Geriatric (>65 years)
• Manual dexterity, coordination and skillful use of hands when working with equipment.
• Ability to tolerate exposure to hazardous chemicals.
• Sufficiently sighted, including color discrimination, to perform analyses.
• Physical limitations must not impede working with instrumentation and moving easily between multiple workstations.
• Ability to physically perform necessary documentation in writing or using tape recorder.
• Physical and mental abilities to meet expected turnaround times in the lab environment and customer service.
• Exposure to blood and body fluids.
• Exposure to blood borne pathogens and other biological hazards.
• Subject to electrical hazards.
• Exposure to tuberculosis that requires the use of protective equipment
• Ability to input and retrieve information from instrumentation and laboratory information systems.
• Ability to manipulate safely biological hazards.
• Occasional prolonged standing/walking and sitting.
• Occasionally lifts, position push, and /or transfers supplies.
• Occasional reaching stooping, bending, kneeling, crouch, lifting, pushes pulling 30+ pounds
• Occasional, pulling 100+ pounds.

Nice To Haves

• Medical Assisting or Phlebotomy Certificates

Responsibilities

• Accurately and precisely performs duties following clinical procedures and standards.
• Provides good customer service with an accurate, prompt, and courteous response for inquiries from patients, physicians and other hospital staff, answering telephones calls by the third ring and identifying oneself ACCORDING TO THE SCRIPTED MESSAGE ON THE TELEPHONE.
• Utilizes problem-solving skills in a variety of situations, which require corrective actions, consistently.
• Apply high-quality management and leadership principles to foster continued employee development. Treat each other and our patients with respect and dignity. Hold integrity and honesty as our most important principle and perform at the highest ethical standard at all times.
• Maintains professional growth, development, competency and education through reading, seminars, workshops, conferences, and professional affiliations, always selecting activities which are relative to current/upcoming issues and concerns in area of responsibility and which will maximize benefits to the department and health system.
• Accepts, follows up, and completes all additional duties that will need to be performed to maintain quality work and provide excellent service to our customers.
• Achieve standards of excellence that become the benchmark of industry practices. Strive for daily improvement in everything we do. Use innovation and creativity to identify and solve problems.
• Demonstrates ongoing fiscal accountability, using both time and supplies efficiently and effectively to minimize waste or overtime and maximize productivity.
• Practices according to safety and infection control policies.
• Demonstrates Target 100 service always to department customers; patients, physicians, each other, visitors, other departments, and University employees. Meet the needs of each patient, whose care is our primary purpose and mission.
• Incorporates Quality Assessment into one’s daily work.
• Puts supplies away and rotates stock.
• Helps maintain appropriate amount of supplies.
• Minimizes overtime.
• Crosstrain when necessary and maintain competency.
• Excels in current internal and external customer service expectations and has documented evidence, i.e., POPS or peer “Thank you’ s”.
• Knowledgeable in regulatory issues.
• Maintains proper documentation for all self-achievements.
• Consistently flexes schedule to accommodate department needs.
• Serves as a resource person for the department by informing senior personnel of unusual problems/issues, provides medical personnel of proper phlebotomy instructions for specific tests or specific department procedures and policies, and helps medical staff with finding results and proper specimen requirements for reference testing.
• Follows up with medical staff when inappropriate specimens are submitted.

Benefits

• Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees