Lab Assistant III - 1st Shift
About The Position
Under minimal supervision, this position is responsible for processing and generating return and analysis records into the Boston Scientific complaint management system. This position may perform decontamination of returned products, routine visual inspection, and testing of returned products. Work Mode At Boston Scientific, we value collaboration and synergy. This role follows an onsite work model, requiring employees to be in our local office at least three days per week. Relocation Relocation assistance is not available for this position at this time. VISA Boston Scientific will not offer sponsorship or take over sponsorship of an employment VISA for this position at this time.
Requirements
- 3 years of experience with a High School Degree or an equivalent combination of education/work experience
Nice To Haves
- 1 year of relevant experience (data entry, shipping/receiving, decontamination, or other post-market experience)
- Degree in engineering or a science-related field
Responsibilities
- Create/maintain accurate data entry into the complaint management system for inspected returned product.
- Returned product decontamination and route products to Complaint Investigation Site (CIS) labs.
- Review and process returned paperwork.
- Returned product retention including physical archival, maintaining accurate archive records, and product scrap.
- Respond to internal and external customer queries concerning product location, credit, or special needs or procedure changes relating to product processing.
- Understand and adhere to general safety practices, departmental process requirements and the Boston Scientific Corporation Quality Policy.
- May be responsible for SAP transactions and correct SAP error log reports.
- May perform routine laboratory testing in accordance with established procedures for returned products. Document analysis findings into complaint management system.
- Actively interface with other Boston Scientific departments to corroborate special needs or procedure changes for product processing.
- Participate in continuous improvement activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Merchant Wholesalers, Durable Goods
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
