Lab Assistant I - Lab Support Services

Glens Falls HospitalCity of Glens Falls, NY
Onsite

About The Position

The Laboratory Assistant performs a variety of laboratory duties within the assigned department, in order to provide appropriate service levels to both internal and external customers. The Laboratory Assistant I will be proficient in one of the following: Laboratory Customer Service, Phlebotomy, or Specimen Processing.

Requirements

  • High School Diploma/GED
  • Proficient in keyboarding
  • Ability to use a computer and required applications
  • Ability to read, analyze, interpret business documents, policies and procedures
  • Ability to effectively communicate both directly and via phone/email sensitive information and respond to questions from patients, customers, provider, coworkers, and vendors
  • Ability to recognize and solve basic problems regarding area of responsibility and to refer involved issues to the department supervisor
  • Ability to add, subtract, multiply and divide whole numbers
  • Ability to work under stressful situations
  • Ability to prioritize tasks
  • Ability to apply common sense understanding to carry out instructions in simple written, oral, or diagram form
  • Ability to read and comprehend departmental SOPS and safety manuals
  • Ability to utilize basic ordering and inquiry functions within the Laboratory Information System

Nice To Haves

  • Phlebotomy experience
  • Experience in a Healthcare/Customer Service Environment or similar setting
  • Medical Terminology

Responsibilities

  • Perform a variety of laboratory duties within the assigned department
  • Provide appropriate service levels to both internal and external customers
  • Be proficient in Laboratory Customer Service (for Lab Assistant I)
  • Be proficient in Phlebotomy (for Lab Assistant I)
  • Be proficient in Specimen Processing (for Lab Assistant I)

Benefits

  • Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found on the career page.
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