Lab Assistant/ Client Services Clerk | 40 hours per week | Laboratory

Great River Health•West Burlington, IA

22h•$17

About The Position

A Brief Overview Responsible for the collection and processing of laboratory specimens, registering patients, ordering laboratory tests, sorting and distributing laboratory reports, answering phones, specimen labeling, may transcribe recorded messages and practitioner diagnosis and recommendations into patient medical records, may prepare consult send out cases, transporting samples between collection sites and the laboratory, may perform lab testing and specimen setup, may perform phlebotomy, must demonstrate absolute accuracy in patient identification, specimen labeling and have knowledge of test requirements as well as other duties related to department specific needs. Requires the ability to professionally portray the Laboratory's image by demonstrating pleasant and courteous mannerisms at all times. What you will do Responsible for collecting blood or other laboratory specimens, registering patients, ordering laboratory tests, sorting and distributing laboratory reports, answering phone calls and evaluating the importance of the calls then directing the calls to the appropriate staff, specimen labeling, transporting samples between collection sites and the laboratory. Explain blood or laboratory specimen collection procedures to patients and must be able to demonstrate absolute accuracy in patient identification, specimen labeling and have knowledge of test requirements. Set up specimens and may perform waived laboratory testing. Process, package, and prepare laboratory specimens and/or consult send out cases for reference laboratories. May be responsible for monitoring referral laboratory completion. Receive, transcribe recorded messages with practitioner diagnosis and recommendations in patient medical records, route messages and documents such as laboratory results to appropriate locations ensuring documentation is completed according to department policies and procedures. Also, transmits correspondence and medical records via the pneumatic tube system, mail, email, or fax. Clean the work area and maintain area by performing maintenance and cleaning on ancillary laboratory equipment such as centrifuges, refrigerators and freezers as well as keep all necessary inventory ordered and stocked for the area and required for job duties. Reconciles billing utilizing interdepartmental collaboration.

Requirements

H.S. Diploma or General Education Degree (GED) Required
Medical terminology Preferred
Clinical experience in a hospital setting Preferred
Phlebotomy experience Preferred
Working knowledge of Word and Excel Software
Computer classes/experience
Certified Medical Assistant Preferred or Licensed Practical Nurse Preferred

Nice To Haves

Medical terminology
Clinical experience in a hospital setting
Phlebotomy experience
Certified Medical Assistant
Licensed Practical Nurse

Responsibilities

Responsible for collecting blood or other laboratory specimens
Registering patients
Ordering laboratory tests
Sorting and distributing laboratory reports
Answering phone calls and evaluating the importance of the calls then directing the calls to the appropriate staff
Specimen labeling
Transporting samples between collection sites and the laboratory
Explain blood or laboratory specimen collection procedures to patients
Set up specimens and may perform waived laboratory testing
Process, package, and prepare laboratory specimens and/or consult send out cases for reference laboratories
May be responsible for monitoring referral laboratory completion
Receive, transcribe recorded messages with practitioner diagnosis and recommendations in patient medical records, route messages and documents such as laboratory results to appropriate locations ensuring documentation is completed according to department policies and procedures
Transmits correspondence and medical records via the pneumatic tube system, mail, email, or fax
Clean the work area and maintain area by performing maintenance and cleaning on ancillary laboratory equipment such as centrifuges, refrigerators and freezers as well as keep all necessary inventory ordered and stocked for the area and required for job duties
Reconciles billing utilizing interdepartmental collaboration

Benefits

Competitive base pay
Matching retirement programs
Health, Dental and Vision plans
Health Savings and Flexible Spending Accounts
Employee discounts including car rental, cell-phone plans
Employer-paid, Long-Term Disability, Life, and AD&D
Paid time off (PTO)
Education Assistance Program
Employee Assistance Program
Employee Referral Bonus Program
Discounted cafeteria meals
Paid Parental Leave
Employee Service Recognition program
Voluntary plans including: Life, AD&D, Short-Term Disability, Critical Illness, Accident, Insurance, and Hospital Indemnity