Lab and Customer Demo Admin, Richardson, TX - Hybrid

Cisco-posted 9 months ago

$119,100 - $165,000/Yr

Full-time • Mid Level

Richardson, TX

Computer and Electronic Product Manufacturing

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The Engineering Lab Administrator for Smart Spaces Platform Cloud is responsible for setup, managing and maintaining the cloud-based engineering lab environments. This role involves overseeing the deployment, configuration, and support of cloud infrastructure, services, and tools, as well as ensuring the smooth operation of the lab for testing, development, and research in this space.

Design, deploy, and maintain cloud-based lab environments using platforms like AWS, Azure, Google Cloud, or other cloud providers.
Configure and manage cloud and on-prem resources (VMs, containers, storage, networks) for development, testing, and research purposes.
Ensure lab environments are scalable, secure, and cost-effective, including monitoring usage and optimizing resource prioritisation.
Provide support to engineers and developers working on cloud-based projects.
Solve cloud infrastructure issues, including network connectivity, configuration errors, and software malfunctions.
Collaborate with development teams to simulate production environments for testing and debugging.
Automate the provisioning and de-provisioning of cloud resources using orchestration tools (e.g., Kubernetes, Docker, Ansible).
Implement CI/CD pipelines for testing and deployment in the lab environment using tools like Jenkins, GitLab CI, or GitHub Actions.
Implement monitoring and alerting for security incidents and performance issues.
Ensure compliance with organizational security policies and industry standards.
Document cloud lab configurations, deployment scripts, network topologies, and changes made to the lab setup.

3+ years of relevant experience.
Bachelor's degree in Computer Science, Engineering, (or equivalent experience)
Experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud Platform (GCP).
Proficiency in scripting and automation (Python, Bash, PowerShell) for deploying and managing cloud resources.
Experience with configuring network devices (routers, switches, firewalls) from vendors such as Cisco, Juniper, and understanding of various network protocols (TCP/IP, VLANS, BGP, OSPF etc.).
Familiarity with network simulation and monitoring tools such as Grafana, Wireshark, GNS3, Cisco Packet Tracer, etc. and virtualization technologies, containerization (e.g., Docker), and orchestration (e.g., Kubernetes).

CCNA/CCNP/CWNA/CCIE
A background in cloud networking (VPCs, subnets, VPNs), storage solutions (S3, Blob Storage), and computing services (EC2, VMs).
Experience with IaC and cloud deployment tools (Terraform, CloudFormation, ARM templates).

Quality medical, dental and vision insurance.
401(k) plan with a Cisco matching contribution.
Short and long-term disability coverage.
Basic life insurance.
Numerous wellbeing offerings.
Up to twelve paid holidays per calendar year.
Vacation time off accrued at a rate of 4.92 hours per pay period for non-exempt employees.
Flexible Vacation Time Off policy for exempt new hires.
Sick Time Off provided on hire date and annually.
Paid time away to deal with critical or emergency issues.
Additional paid time to volunteer and give back to the community.

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Lab and Customer Demo Admin, Richardson, TX - Hybrid

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