La Hacienda Assistant General Manager
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About The Position
Reporting to the La Hacienda, General Manager, responsibilities and essential job functions include but are not limited to the following: Act with integrity, honesty and knowledge that promote the culture, values and mission of Fairmont Scottsdale Princess. Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times. Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Represent the restaurant professionally through effective communication, cooperation and relationships with all business partners. Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities. In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, AAA, Wine Spectator and Michelin. Understand all programs, procedures, standards, specifications, guidelines and training protocols. Offer positive solutions to problems or issues and be a voice that is part of the decision-making team.
