La Hacienda Assistant General Manager

About the position

Reporting to the La Hacienda, General Manager, responsibilities and essential job functions include but are not limited to the following: Act with integrity, honesty and knowledge that promote the culture, values and mission of Fairmont Scottsdale Princess. Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times. Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative. Represent the restaurant professionally through effective communication, cooperation and relationships with all business partners. Collaborate with the management team to create a culture and restaurant work environment based upon respect; foster opportunities for the team to learn, grow and develop their abilities. In partnership with the management staff, ensure that service standards are on par with all outside accreditation sources, including but not limited to: Zagat, Gayot, AAA, Wine Spectator and Michelin. Understand all programs, procedures, standards, specifications, guidelines and training protocols. Offer positive solutions to problems or issues and be a voice that is part of the decision-making team.

Responsibilities

• Act with integrity, honesty and knowledge that promote the culture, values and mission of Fairmont Scottsdale Princess.
• Ensure that all guests feel welcome and are given responsive, professional and gracious service at all times.
• Perform all aspects of the position with efficiency, respect, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
• Represent the restaurant professionally through effective communication, cooperation and relationships with all business partners.
• Collaborate with the management team to create a culture and restaurant work environment based upon respect.
• Foster opportunities for the team to learn, grow and develop their abilities.
• Ensure that service standards are on par with all outside accreditation sources.
• Understand all programs, procedures, standards, specifications, guidelines and training protocols.
• Offer positive solutions to problems or issues.

Requirements

• 2-3 years of culinary experience, preferably in a fine dining environment.
• Bachelor’s Degree and/or Culinary degree preferred.
• Excellent communication and organization skills.
• Ability to interact professionally and diplomatically with a variety of business partners.
• Fluent in Microsoft Office Suite: Word, Excel (Advanced ability), PowerPoint.
• Prior experience with accounting software, POS systems, and payroll/HRIS systems.
• Proof of eligibility to work in the United States is required.

Benefits

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family.
• Free meals at our on-site employee restaurant.
• Learning programs through our Academies designed to sharpen your skills.
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities.